Rogelio Martinez
Rogelio Martinez at Baker Nissan

Rogelio Martinez

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
75 Reviews

Languages Spoken

Spanish Spanish

4.9

75 Reviews

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75 Reviews of Rogelio Martinez

November 02, 2026

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Employee Rating

Dependable and great customer service they Always take excellent care of my nissan always there for me More

by DTOWBOSS
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Recommend Dealer
Yes
Nov 03, 2026

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you find our service dependable and that we take great care of your Nissan. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!

October 31, 2026

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My advisor Rogelio kept me fully informed during service process and this is a Very clean dealership More

by STEVEROSENBERG198
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Recommend Dealer
Yes

October 30, 2026

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After My SUV was serviced , They forgot to put my front plate back . Had to drive back to get it ,and it was put without the frame , requested to talk to the manager and he never showed up to talk to me . More

by BENJAMINOGTO
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Recommend Dealer
No
Nov 04, 2026

Baker Nissan responded

Thank you for your feedback. I apologize for the oversight with your front plate and the inconvenience it caused. We strive for better service and will address this with our team. Please reach out directly, and I would be happy to discuss your experience further.

October 30, 2026

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Rogelio is an excellent individual. He is very nice and helpful towards costumers. thank you! More

by CKAZIBUTOWSKI
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Recommend Dealer
Yes
Oct 31, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rogelio provided you with excellent service. We appreciate your support and look forward to welcoming you back soon!

October 30, 2026

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Rogello Martinez is quite an awesome Service Advisor. Took good care of my car and turn it around fast thank you! More

by LG
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Recommend Dealer
Yes
Oct 31, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rogello provided you with excellent service and got your car back to you quickly. We appreciate your support and look forward to serving you again!

October 11, 2026

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Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
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Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 09, 2026

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My experience this time was very different. Lots of new faces and awesome customer service.. Great place to get your new vehicles. More

by mzangel777
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Recommend Dealer
Yes

Other Employees Tagged: Diane Ellis, Yamet "Jim" Medina, Rolando Murillo, Jason Swander , Kene Abiakam, Anthony Velasco

Oct 10, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our new team members and customer service. We strive to provide the best for our customers. We look forward to helping you with your next vehicle purchase!

October 08, 2026

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HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE. QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME. More

by MWYACORP
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Recommend Dealer
Yes
Oct 09, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our team professional and friendly. It's great to know we could assist you quickly with your Uber ride. We look forward to serving you again soon!

October 07, 2026

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Rogelio is the best! He takes care of my Nissan Sentra, and as always, he does a great job. The service and customer care he provides are exceptional. If you take your ca More

by JUAN_YO_2005
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Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Rogelio consistently exceeds your expectations with his service and care. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service at Baker Nissan!

October 03, 2026

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The wait when drop my car off was longer than I expected but was greeted, fast service once the car was dropped off. I would recommend this service center to anyone in the Cypress area. More

by GUERRIKI
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos, Rolando Murillo

Oct 04, 2026

Baker Nissan responded

Thank you for your feedback. We apologize for the wait during drop-off but are glad to hear you received fast service afterward. We appreciate your recommendation and look forward to serving you again in the future.

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