Rogelio Martinez
Rogelio Martinez at Baker Nissan

Rogelio Martinez

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
63 Reviews

Languages Spoken

Spanish Spanish

4.9

63 Reviews

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63 Reviews of Rogelio Martinez

September 02, 2026

Dealership Rating
Employee Rating

Tailgate not opening issue was fixed. Issue with collision detection feature constantly coming on and off was fixed, but that was because the feature was turned off. Also, the oil chang More

by ISAACPEREZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Rolando Murillo

Sep 03, 2026

Baker Nissan responded

Thank you for your feedback. We apologize for the issues with the tailgate and collision detection feature. We will ensure that all requested services, including the oil change and key fob battery replacement, are properly addressed in the future. We appreciate your business.

August 28, 2026

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I have been going to Baker Nissan since 2010 and Carl Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top no More

by LISA_OLMSTEAD
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2026

Baker Nissan responded

Thank you very much, here at Baker Nissan North we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us Thank you again for your business as a valued Baker Nissan customer

August 23, 2026

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Staff was efficient and professional. Maintained contact with me throughout the process. Communication was thorough and simple to understand. More

by VALDEZ0214
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Recommend Dealer
Yes
Aug 29, 2026

Baker Nissan responded

Thank you for your kind words! Our team takes pride in being efficient and professional, and we're glad to hear that our communication met your expectations. We aim to make the process as straightforward and easy to understand as possible. Thank you for choosing us!

August 13, 2026

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Good service friendly to the customer good service good work good communication great service all More

by BOYRAMONE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar "Tony" Gutierrez

Aug 17, 2026

Baker Nissan responded

"Thank you for your glowing review! Providing exceptional service and communication is our top priority. We're thrilled to have you as a satisfied customer!"

August 01, 2026

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Great service every time. Yamet is a wonderful service advisor. He goes above and beyond to make the experience smooth and pleasant. Ricardo is a great and very trustworthy me More

by DT
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Recommend Dealer
Yes
Aug 06, 2026

Baker Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Yamet and Ricardo have provided exceptional service and exceeded your expectations. We are dedicated to providing a smooth and pleasant experience for all of our customers. Thank you for choosing us!

August 01, 2026

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Good services and good quality the all ways clean and nice people never have a problem More

by josejuanroa
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Aug 06, 2026

Baker Nissan responded

Thank you for the positive feedback! We take great pride in providing top-notch services and ensuring our team is always friendly and attentive. We appreciate your business and hope to continue exceeding your expectations.

July 17, 2026

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Overall, good job. it could have been worse - nothing outstanding. Rogelio was good for the experience. More

by BDLAMB1970
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2026

Baker Nissan responded

Thank you for your feedback! We are glad to hear that you had a positive experience with us. We are always striving to improve and appreciate your honest opinion. We hope to work with you again in the future.

July 12, 2026

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Rolando is great! He listens to you and helps you understand what needs to be checked. He keeps you updated with the progress and helps you decide what you can handle More

by PSH52
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Recommend Dealer
Yes
Jul 16, 2026

Baker Nissan responded

Thank you for your kind words! We strive to provide the best service by listening to our customers' needs and keeping them updated every step of the way. We understand that life can get in the way, and we are here to help prioritize and find solutions that work for you. Thank you for choosing us!

July 09, 2026

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Employee Rating

I appreciate the professionalism and level of expertise demonstrated by my preferred service advisor, Rohmgelio Martinez. I rely on his knowledge base in making decisions regarding the maintenance of my v More

by CHARMAINE_NESBY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Baker Nissan responded

Thank you for your kind words! We are lucky to have Rohmgelio on our team. We strive to provide top-notch service and we're happy to hear he has met your expectations. We look forward to serving you again in the future!

July 06, 2026

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Employee Rating

The help me very much and do a very good job on my car I alway go to Baker Nissan More

by DON-ALLEN1
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Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan! We're thrilled to hear our team provided excellent service and took great care of your car. We appreciate your loyalty and look forward to seeing you again.

Aug 11, 2026

DON-ALLEN1 responded

They help me very much and do a very good job on my car

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