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Baker Nissan

Houston, TX

4.8
1,632 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,632 reviews

August 31, 2021

I have been coming to Baker Nissan for many years and have always been happy with the service. I no longer live in Houston. I was visiting and my car needed service so I came to Baker and they are still More

by Shirley350z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Sep 06, 2021 -

Baker Nissan responded

Shirley350z, we are so happy to read such a great review about Baker Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2021

Whenever I take my car in for service they know what I want and need. My advisor Naked excellent very polite and he listened 2. More

by Rhondahawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najee, Shaun Hazeley
Sep 06, 2021 -

Baker Nissan responded

Rhondahawthorne, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

The dealer was excellent. Amazing communication from the start to finish of my vehicle. I was really amazed at the good service. I was comfortable knowing my vehicle was being well taken care of More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Wilson
Sep 06, 2021 -

Baker Nissan responded

Steph, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

They were quick and very efficient. Michael was there for any questions he was great! Will definitely be back thank you for taking care of my car. More

by Glamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Christian Ramirez
Sep 06, 2021 -

Baker Nissan responded

Glamma, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We look forward to your next visit! Take care!

August 16, 2021

Fast courteous professional service, very polite staff and clean waiting area. More

by israelmrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2021

Baker Nissan Service center is top notch. I had an issue with my brand new car and it was easy to make an appt and find out it was a recall issue that was easily fixed. Everyone was very helpful and Tony is More

by kphjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven (Tony) Castillo, Charles Igiebor, Austin Threadgill, Christian Ramirez
Aug 25, 2021 -

Baker Nissan responded

Kphjames, your wonderful feedback and rating mean a lot to us.

August 13, 2021

Excellent service mechanic was very knowledgeable don’t know the mechanic name but was excellent just like Chris Hazeley More

by Ebblackgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
Aug 25, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2021

Quick and easy service was fast the place was clean and great customer service I would definitely go back for any other services that need More

by Mikevaldez666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Baker Nissan responded

Hi Mikevaldez666, thank you so much for your positive comments about Baker Nissan and our service department! We love hearing your stories. We hope to be of service to you again in the future.

August 05, 2021

Mine was a walk-in oil change service.I am impressed Mine was a walk-in oil change service. I am impressed with the attention and service I received. Definitely I will recommend your Dealership servic More

by Dhanaraj17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Castillo , Christian Ramirez
Aug 25, 2021 -

Baker Nissan responded

Dhanaraj17, thank you for sharing your positive experience and for tagging Claudia! We appreciate your recommendations. We look forward to your next visit! Take care!

July 28, 2021

Baker Nissan Service department is amazing! All the staff members were courteous and friendly. The environment was clean, and quiet. So it was pretty chill, while we sat and waited for our car we enjoyed the More

by amber.smith118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley, Christian Ramirez
Aug 16, 2021 -

Baker Nissan responded

Amber, thank you for sharing with dealer rater and us about your experience. It is nice you went into detail about all the things we offer and how fast we were. We do everything we can to make everyone's experience the same and we appreciate you sharing your experience. Thank you so much for being a member of the Baker Nissan family.

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