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Baker Nissan

Houston, TX

4.8
1,781 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,781 reviews

June 23, 2022

Everyone at Baker Nissan was super professional, super friendly and super helpful, from the time I drove up to drop off my car until I left the dealership with my car. More

by MEJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najee Rashed
Jun 24, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2022

I have grown accustomed to being treated as a valued customer at Baker Nissan Service Department. They take very good care of me! Claudia is just the best! Michael was helpful also! Stephanie Huerta the More

by James Bell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Ramirez, Michael Huerta and Stephanie
Jun 24, 2022 -

Baker Nissan responded

James Bell, we are glad we could help!

June 19, 2022

Excellent customer service’ by Me. Marquez. He was very thorough in explaining technician recommendations and answering my questions and concerns More

by Cworley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marquez, David Espino
Jun 22, 2022 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us!

June 16, 2022

This dealership is very professional and concerned about you complaints for your vehicle thank you for your kindness. More

by renehowell
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Iz, David Espino
Jun 18, 2022 -

Baker Nissan responded

Renehowell, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

I can not think of the gentleman that helped me, but everyone there was attentive. More

by Trout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jun 16, 2022 -

Baker Nissan responded

Trout, thank you so much for your high rating!

June 13, 2022

Nice staff. Very helpful. Service is always on time. Good work. They always recommend what to do. More

by Julio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Jun 16, 2022 -

Baker Nissan responded

Julio, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North.

June 11, 2022

I give rate my experience at Baker Nissan 5 stars ⭐️ ⭐️⭐️⭐️⭐️! Claudia Ramirez is the best Sales Advisor ever! Her customer service is always over the top! So I give Claudia ⭐️⭐️⭐️⭐️⭐️ stars as well! More

by James Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Ramirez
Jun 14, 2022 -

Baker Nissan responded

Hi James Bell, thank you so much for your positive comments about Baker Nissan North!

June 11, 2022

The service carried out on my Nissan Altima for replacement of the Sun Visor on the drivers side was carried out to my satisfaction. Of note, this was a minor repair to my car and the cost for More

by r.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jun 13, 2022 -

r.davis responded

Nothing else to add.

Jun 17, 2022 -

Baker Nissan responded

R.davis, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2022

Very very satisfied will recommend any that ask were can I get my car fixed and be very satisfied More

by Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I D
Jun 14, 2022 -

Baker Nissan responded

Carney, we're happy to hear you had such a positive experience with our team!

June 10, 2022

Very professional and friendly staff. Detailed inspection done and explained. Good dealership service center. Nice waiting lounge More

by Bab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jun 14, 2022 -

Baker Nissan responded

Bab, we're glad to hear you enjoyed your visit.

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