Back

Baker Nissan

Houston, TX

4.8
1,781 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,781 reviews

June 10, 2022

I was very happy with the service I received. They were very prompt in responding to me when I called to check on my car. I would recommend Baker to my friends. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel (can’t remember last name)
Jun 14, 2022 -

Baker Nissan responded

Cj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

June 10, 2022

Excellent customer service today. My service advisor, Yamet Medina was professional, kind, helpful and friendly. More

by Curlie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Jun 14, 2022 -

Baker Nissan responded

Curlie B, we're glad you had such a wonderful experience with us!

June 09, 2022

Very helpful/friendly staff. Could keep there word a little more but all in all honestly a good buying experience. More

by KCorpus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Baker Nissan responded

Kcorpus, thank you for your kind words and this wonderful review!

June 09, 2022

Great service! The Service Advisor was very helpful and informative. Informed me that the Skip plate that was removed is for Aerodynamics only. More

by bfreidhof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Marquez
Jun 10, 2022 -

Baker Nissan responded

Bfreidhof, we are so pleased you enjoyed your visit to Baker Nissan North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2022

The service at Baker Nissan is always excellent. Thank you to Chris and Tony in service for the assistance. Highly recommend the service department to everyone! More

by mds9703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Castillo , David Espino
Jun 10, 2022 -

Baker Nissan responded

Mds9703, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2022

Kenny was excellent always keeping updated on the progress of my car and very welcoming More

by Alliy calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 07, 2022 -

Baker Nissan responded

Hi Alliy Calderon, we are very happy to have provided you with such a positive experience!

June 05, 2022

Great service , great atmosphere, no pushy sales service advisor, recommended appropriate vehicle needs. The time I arrived to that time I finished was In and out. Not an all day thing. More

by Leo guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino, Luis Castillo
Jun 07, 2022 -

Baker Nissan responded

Leo Guerrero, we are glad we could help!

June 02, 2022

I appreciate the excellent service and updates as it is going o . I also appreciate a service rep overseas your checkout process to insure all coupons were honored. More

by truecross4jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jun 03, 2022 -

Baker Nissan responded

Truecross4jesus, thank you for the high star rating!

May 28, 2022

Great Experience will come back again. Service was quick and and done right the at the time. More

by henryloyajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Ramiriez
Jun 02, 2022 -

Baker Nissan responded

Henryloyajr, we're glad to hear you enjoyed your visit.

May 28, 2022

I have been coming to Baker Nissan for years to have all my vehicles serviced. They always do a wonderful job on anything that I need that needs to be fixed. I wouldn't take my Nissan Altima or my Nissan Se More

by maquitta3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ID
May 29, 2022 -

Baker Nissan responded

Thank you Maquitta for your fantastic review about our service department. We love working with you and appreciate you being a member of the Baker Nissan family. Have a great day!

...
75
...