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Baker Nissan
Houston, TX
1,468 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,468 reviews
July 20, 2016
Excellent Customer service My wife had an excellent experience. She felt appreciated. Customer Rep Melvin Torres did an awesome work. Kudos for your excellent service. Definitel My wife had an excellent experience. She felt appreciated. Customer Rep Melvin Torres did an awesome work. Kudos for your excellent service. Definitely will recommend this dealer for service. More
by fihernandez
Employees Worked With
Melvin Torres
July 20, 2016
Awesome Customer Service I worked with Brent Treybig in the Internet Department and his customer service was outstanding. He was very thorough and honest. I would recommend B I worked with Brent Treybig in the Internet Department and his customer service was outstanding. He was very thorough and honest. I would recommend Baker Nissan to all of my friends and family. More
by brent1983
Employees Worked With
Brent Treybig, Brent Treybig
July 19, 2016
Best and the nicest person ever She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hou She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hours!! I would recommend her to everyone. Thank you venessa for my 2016 nissan sentra!!!! More
by MARCUS WILLIAMS III
Employees Worked With
Venessa Richards
July 19, 2016
Extremely helpful and honest.. Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel li Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel like a valued customer even though I told her I was just browsing. Didn't really have anything specific in mind but she was able to guide me towards the vehicle I wanted..had a lot of questions which she was surprisingly able to answer no problem... Didn't want to purchase that day but the salesman was so convincing that I couldn't find a good enough reason not to buy.. Overall it was a fairly quick process with excellent salesman/woman, Venessa, and the service and speed in which I was helped was phenomenal.... Would definitely recommend buying from here and probably will purchase another vehicle in the future... More
by alberto52
Employees Worked With
Venessa Richards
July 19, 2016
Very professional Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up baker Nissan thank you for your help. More
by Charles12345678
Employees Worked With
Julie
July 19, 2016
Attentive I called Baker looking for a 2016 rogue, Julie was very helpful with sending me links of a few different options. When I arrived at the dealership, I I called Baker looking for a 2016 rogue, Julie was very helpful with sending me links of a few different options. When I arrived at the dealership, I was greeted by both Julie and Star. Julie had a meeting to attend, so she said Star would help me. And she did! Star helped me find the car of my dreams, even though I had to wait the next day to pick it up since I chose to have the windows tinted!! I would definitely recommend Baker Nissan! More
by GrassySlippers
Employees Worked With
Julie, Star Norris
July 19, 2016
Professional and Honest I had an excellent experience with my salesman, Cesar Vivas. He was very professional, honest and fair. I have recommended him to family and friends I had an excellent experience with my salesman, Cesar Vivas. He was very professional, honest and fair. I have recommended him to family and friends! More
by Melmag
Employees Worked With
Cesar Vivas
July 18, 2016
Service Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in go Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in good hands. More
by princrodriguez
Employees Worked With
July 12, 2016
Returning for an automobile recall. Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything wa Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything was done and completed fast and easy. Michele Landry More
by michele8701
Employees Worked With
Barry Thomas was excellent in comparance to the other service people excluding Shaun Hazeley. Mr. Thomas was quite respectful and things were done in a timely fashion., Barry Thomas
July 12, 2016
Mack in the Service Dept was great in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer se in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer service. More
by farmboy
Employees Worked With
Mack Smith
