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Baker Nissan

Houston, TX

4.8
1,812 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,812 reviews

September 17, 2021

Everyone was friendly and helpful. Great customer service! Made the service experience fast and easy. Thanks More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2021 -

Baker Nissan responded

Kk, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

September 17, 2021

Great service team they was able to troubleshoot my car quickly and get bac at the same day More

by Enrique.ambrosio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Sep 21, 2021 -

Baker Nissan responded

Enrique.ambrosio, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Always a great experience when I come in to service my family’s cars. Rolando and his team are the best and they always keep me in the loop with the progress. More

by Alex Soliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Sep 21, 2021 -

Baker Nissan responded

Hello Alex Soliz, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 16, 2021

The experience was wonderful. The work that the car needed was done right the first time around. More

by zmlb02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2021 -

Baker Nissan responded

Zmlb02, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baker Nissan!

September 14, 2021

Bring all my Nissans here for service! Excellent service Bring all my Nissans here for service! Excellent service and great people! Thanks Tony Castillo More

by Cypresscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Castillo
Sep 16, 2021 -

Baker Nissan responded

Cypresscar, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

September 10, 2021

I’ve been a Baker Nissan customer since 2006. I’ve always had great experiences from both service & sales. I’ve bought 3 Muranos & an Altima from them & they have always been fair. More

by Sandravan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo/ Avo Minassian , Luis Castillo
Sep 14, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2021

Al llegar nos atendió Adan una persona muy amable que nos ayudo en lo que necesitábamos Y nos condujo con Yamet Medina quien nos explicó todas mis dudas . Muchas gracias. More

by Jrocastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan y Yamet Medina
Jan 23, 2026 -

Baker Nissan responded

Thank you for taking the time to leave a review! We are delighted to hear that you had a great experience with our team members Adan and Yamet Medina. We strive to provide exceptional service and it means the world to us when our customers leave positive feedback. Thank you for choosing our business!

September 04, 2021

The video was awesome. Total transparency. But it was interesting that one technician said the tire had a slash in it and a second one said there was a moderate size piece of metal in it. Just made us wo More

by kszilske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor, Brayden Hendley
September 03, 2021

Rolando and his team are the absolute best!! He keeps me informed and up to date on anything while I wait and even when I drop it off. I have the most confidence in Rolando and his team and know the job wil More

by Alex Soliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Sep 06, 2021 -

Baker Nissan responded

Hi Alex Soliz! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 31, 2021

good fast service and very friendly excelente amablemente 100 % recomendamos muy rápido servicio buena cálida de lugar muy limpio y desinfectante disponible personal desinfectante More

by J_fran2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huerta, David Espino, Carlos Escobar, Christian Ramirez, Jorge Limon, Julio Lopez
Sep 06, 2021 -

Baker Nissan responded

Hi J_fran2008, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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