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Baker Nissan
Houston, TX
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,325 Reviews of Baker Nissan
February 13, 2012
I work with John and Ron in the wholesales parts department, Would have to day both guys are outstanding, very knowlegable about part, very fast delivery time. Would never deal with any other Nissan department, Would have to day both guys are outstanding, very knowlegable about part, very fast delivery time. Would never deal with any other Nissan parts dept as long as these two guys are around. Thanks for all your help guys. More
by TUAN1163
Employees Worked With
John Klander, and Ron FRitts, Ron Fritts
February 10, 2012
A few months ago I took a 5 hour trip to Houston. I went to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me sever to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me several vehicles and finally found the ONE. I purchased the vehicle and even though its been several months he still follows up with me. I would definitely recommend Mr. Sammy Vela and Mr. Shawn Kennedy (Manager) who made my car shopping experience a pleasant one. More
by bcavazos
Employees Worked With
Sammy Vela, Sammy Vela, Shawn Kennedy
February 10, 2012
Like most people, I was dreading the thought of purchasing a new vehicle. I made a point to go look on a Saturday when I had another appointment scheduled close so as not to get reeled into the pro purchasing a new vehicle. I made a point to go look on a Saturday when I had another appointment scheduled close so as not to get reeled into the process. I wanted to have time to evaluate the situation, research, and have the ability to make a wise decision. Jessie was most accommodating, not pushy, informative of the vehicles features and benefits, and most of all gave me the opportunity to see,test drive the vehicle, and leave for my appointment....no hassle, no sales closing like "but today only, you can"...Thank goodness for that! I called Jessie on Monday to let him know my intentions and asked him to give me a quote on a lease. From this point, he gave me the information without hassle and began to answer my list of questions without defense or hassle. I went back on Monday evening to ask more questions of his Sales Manager. The Sales Manager met with me and kindly answered all my questions on Monday and on Wednesday, the day I signed the papers. My experience from the time I parked on the lot at Baker Nissan was very good. I'm not sure I've ever had such an experience. I have leased many cars from other "tribes"; but this one was awesome! So, my encouragement to those of you looking for a vehicle, go see Baker Nissan. Nissan not only has an excellent vehicle, (this is my third Nissan), Baker Nissan has the process down right, no hassle shopping! Thanks much to Jessie, his Sales Manager, and the finance team. Great job! More
by singscoobydoo
Employees Worked With
Jessie Norris, Michael Luna, Jessie Norris
February 07, 2012
Jesse and Star were very helpful, friendly and knowledgeable. Would definitely refer them to all my friends. Jesse also installed my blue tooth for me and explained a lot of the features of my new knowledgeable. Would definitely refer them to all my friends. Jesse also installed my blue tooth for me and explained a lot of the features of my new Rouge. More
by Beverly Gunter
Employees Worked With
Jess Norris and Star, Star Norris, Jessie Norris
February 03, 2012
I was instantly welcomed at Baker Nissan North (Used Car Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and sho Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and showed me some really great options that really fit my budget as well as other criteria. I was given ample time to make my decision and had all of my questions answered. Paperwork was filled out in a timely manner. All in all I thought the service I received was great & would definitely recommend to others!! More
by missmysterious
Employees Worked With
Sammy Vela, Sammy Vela, Shawn Kennedy
January 31, 2012
I was very satisfied with my experience at Baker Nissan. Jessie Norris was great to work with. He made me feel like he was willing to work to get me the best deal possible. He was very interested in me as Jessie Norris was great to work with. He made me feel like he was willing to work to get me the best deal possible. He was very interested in me as a customer and wanted to make sure he communicated with me very openly and straight forward. More
by gft11212
Employees Worked With
Jessie Norris, Jessie Norris
January 02, 2012
Thanks to James Powell and Supervisor Larry Patterson for their hard work and careful attention. They were able to diagnose and repair a problem with my Xterra. They saved the day - yet again ! their hard work and careful attention. They were able to diagnose and repair a problem with my Xterra. They saved the day - yet again ! More
by xterrasilver
Employees Worked With
James Powell
December 31, 2011
I would never recommend this dealership. Worst experience of purchasing a car. I was pre-approved, upfront with what I wanted in a vehicle, and lease payment. They immedeiately tried to put me i experience of purchasing a car. I was pre-approved, upfront with what I wanted in a vehicle, and lease payment. They immedeiately tried to put me in a more expensive model than I wanted. They told me they had the model I was looking for. When I arrived at the dealership - they only had a more expensive model. The Sales Manager - Scott - lied and tried repeatedly to put me in a more expensive model. They finally - after three hours - brought a vehicle with my requirments from another dealership. We witnessed one sales person accusing another of lying and stealing his customer in front of customers - very unprofessional! It was painfully obvious our salesperson was new. Had NO knowledge of the product. Had issues completing paper work. As we were waiting to finalize the deal, they assisted another customer before us even though this customer arrived much later than we did. At that point I walked out of the dealership. I have never experienced such unethical, unprofessional behavior. I would not recommend this dealership to anyone. I am now looking at Toyota's. More
by ccs1960
Employees Worked With
Scott - Sales Manager, Ahmed - Sales
November 17, 2011
Dear Baker Nissan, Thank you so much Star for Dear Baker Nissan, Thank you so much Star for everything. You all did a great job. I was very impressed with the speed and service. Everyo Dear Baker Nissan, Thank you so much Star for everything. You all did a great job. I was very impressed with the speed and service. Everyone there helped me get in and out quickly and answered all of my questions. Thanks again and have a blessed day! Tim Suarez More
by tsuarez
Employees Worked With
Star Norris, Gabe Castillo, Jessie Norris, Star Norris, Gabriel Castillo
November 11, 2011
Brad Baker is an idiot! the only reason he has this job is because his daddy owns the place....my price was higher than quoted, Brad came an instead of fixing the issue kept asking me where I shop for clot is because his daddy owns the place....my price was higher than quoted, Brad came an instead of fixing the issue kept asking me where I shop for clothes...Really! More
by sdevaney
Employees Worked With
Brad Baker
