Baker Nissan

I brought my newly purchased 2004 Nissan 350Z in for an oil change and inspection. James was very professional and knowledgeable about my car. Upon inspection of the car they noticed a few minor problems a oil change and inspection. James was very professional and knowledgeable about my car. Upon inspection of the car they noticed a few minor problems and brought them to my attention. When the car was almost done he let me know and I was on my way minutes later. Thanks for the great customer service. More

The salesman went out of his way to get the exact car I wanted. But when it came time to negotiate the price of my trade, he was less than forthcoming. Several times during negotiations I felt as though th wanted. But when it came time to negotiate the price of my trade, he was less than forthcoming. Several times during negotiations I felt as though they were trying to dupe me. The finance manager was less than friendly, and was downright rude when I declined the extended warranty. More

Thanks to Asst. Service Manager, James Powell, for helping me out with my Versa - body work, steering, oil change, and strut kit. I do appreciate your time, efforts, and professionalism. You have exc helping me out with my Versa - body work, steering, oil change, and strut kit. I do appreciate your time, efforts, and professionalism. You have exceeded my expectations in every way. Thanks also to Supervisor Larry Patterson. I look forward to many more years of business with Baker Nissan North in Houston, TX. They take excellent care of my two current Nissan vehicles. More

I had a good experience with Baker Nissan. I recieved a loyalty discount as I am a repeat buyer. They had the trim, color, and interior I wanted for my Armada. I paid a little more than I wanted but over loyalty discount as I am a repeat buyer. They had the trim, color, and interior I wanted for my Armada. I paid a little more than I wanted but overall was satified. Only note I wish to express is at the time I purchased the Armada there was a recall related to air flow that I wish I had been informed about prior to purchasing. More

Everyone was very professional and friendly; quick to answer all my questions. They washed my car when I asked. They have called me and showed their concern. answer all my questions. They washed my car when I asked. They have called me and showed their concern. More

Fantastic service and coordination with Paul Morgan and Jason Langley in service. Im living in Germany. I have purchased a 370z and will have it shipped to Germany. Was told by another customer, Jason to c Jason Langley in service. Im living in Germany. I have purchased a 370z and will have it shipped to Germany. Was told by another customer, Jason to contact Paul Morgan. I did so and have been treated with the best care and information flow. Living so far away can cause problems. Not in this case. The service the car needed and the extra's I asked for were taken care of promptly and with the a great positive spirit and attitude. I will do business with them again. Including a new or used car even if Im still based here in Germany. If lived in Houston, no matter how far away, Baker would be my dealer. Ive owned more exotic or expensive vehicles and rarely ever had such a positive experience. Well done and thank you! Dave Lathrop Stuttgart Germany More

Before buying this vehicle i hated going to dealerships, but dealing with Dain has changed the way i feel. He was friendly, able to get a tough deal done and most important, honest. I wish i had enough mone but dealing with Dain has changed the way i feel. He was friendly, able to get a tough deal done and most important, honest. I wish i had enough money to go purchase another vehicle today. Bottom line this is the best experience i have had buying a vehicle. More

Chris was nice, quick and honest, also He get me very good deal and exactly as we spoke over the phone. Chris did everything I asked Him to do in conection with the car. Car was cleand well as I ask Him good deal and exactly as we spoke over the phone. Chris did everything I asked Him to do in conection with the car. Car was cleand well as I ask Him to do. He answer all my questions and explain the details. Thnks. More

I live 54 miles from Baker Nissan North. I felt as if Carl was the best salesperson that I dealt with. I have been in sales for 28 years and he is a real pro. He did not sell me a car......he just made i Carl was the best salesperson that I dealt with. I have been in sales for 28 years and he is a real pro. He did not sell me a car......he just made it easy for me to buy.(From his dealership). He was informative, quick to respond and patient every step of the way. There was a point where I was considering the Chevy Equinox instead of the Nissan Rogue. Carl said he would arrange to have the two vehicles side by side to make the comparison, we did not do that but I was impressed that he was willing to go that far. In my life I have owned 4 Nissan Pathfinders ( still driving a 2002 with 95K miles ) 1 Nissan Frontier and now the Nissan Rogue. Carl should be a trainer for all Nissan salespersons. When I arrived he had everything lined up and ready to go. I was in and out in a little over an hour. The finance person was excellent as well. More

I recently purchased a new vehicle via e-mail due to me working in Iraq. When my wife went to pick it up the VPP price increased by over $1,700! They also increase the transfer fee from $500 when car was c working in Iraq. When my wife went to pick it up the VPP price increased by over $1,700! They also increase the transfer fee from $500 when car was coming from Dallas to $750 coming from Silsbee. I e-mailed Brad Baker back in April and have yet (27/May) still to received any response on anything. [QUOTE]Brad, I woke up this morning and talked to [i]wife[/i] to find out that the VPP price Jessie and I had agreed on had gone up considerably. I came with what I wanted; 2011 Murano LE AWD with; Nav, mats and splash guards. The price that was agreed on was $38,987.98, plus $500 for transfer from another dealer, $39,487.98. Total with TTL was $43,362 with NMAC financing of 72 months at 2.9% APR. I'm being told that the vehicle sold $41,800 with accessories. Accessories added are; Splash guards ($130), Floor/cargo mats ($195), Nav ($1,850), Roof rails ($195), Rear bumper protector ($100), delivery ($750, $250 more than agreed upon). Apparently unwanted tint was added also. So, $41,800 minus $39,487.98 is, $2,312.02. Subtract the roof rails and bumper protector, $295, and the extra $250 for transfer that leaves; $1,767.02. So where/what is the extra $1,767??? Also what is Protection Plus ($299)? [i]Wife[/i] explained that InTire ($315) covers tire and wheels protection? I was also told that [i]wife[/i] would just have to come in and sign some paper work, have the all the accessories explained throughly and she would be on her way. We were under the impression that this would only take at most an hour, not spending four hours. She made an appointment to be there at 3:00pm and everything should have been ready. I have to say I am not happy right now and would like everything explained to me please. Thank you! V/R ~Robert[/QUOTE] Update 05Jun11: Waiting on a check to be mailed to my wife. I was originally contacted for my purchase from Tom Peacock and e-mailed Brad to give him my business. My complaint lies within the financing dept and lack of commutation once I pointed out a concern. If the increase was justifiable I wanted it to be explained. It wasn't and Brad is "refunding" the difference. I feel it still could've been handle better. These are my concerns/complaints and you (future customer) have to make a judgement yourself wether to give/continue business with Baker Nissan More