Balise Honda of West Warwick

I bought a pre-owned Pilot recently. Anthony Scudieri was very professional and patient, as I am definitely not an impulse buyer. My previous SUV, a Trooper lasted me 14+ years. Love the Pilot, but as a bui very professional and patient, as I am definitely not an impulse buyer. My previous SUV, a Trooper lasted me 14+ years. Love the Pilot, but as a builder, the factory roof rack is not adequate for my purposes. I will replace it with an after-market rig. When I examined the factory rack to remove it I noticed evidence of a previous repaint-the previous owner had had a body shop repair some sort of minor damage not reported on CarFax. The unknown body shop had painted AROUND the feet of the rails and now the clear coat was peeling away. After a very cordial meeting with Lee Aruth, the Sales Manager, and John Martins, the Body-Shop manager, Mr Aruth agreed to repair this problem at no expense to me, simply to make me completely satisfied with my Majestic experience. They had to prep and completely clear-coat BOTH sides, not including the doors, because the area is continuous from the roof rails to the sills! Mr Martins even offered and indeed did install new roof moldings, to replace the old ones removed for the future after-market rails. Let me emphasize ALL this work was not their fault, but they felt a responsibility and need to make me completely satisfied. As an owner of a small business, I always feel a need to make my customers satisfied, but that is a much more intimate relationship. It might have been easy to brush me off with the fact that they had no responsibility in the matter. But NO! These three men went above and beyond the call of duty, and I am truly impressed! More

I purchased my new Accord from Majestic and Josh back in April. Not only has the car been great but the dealership and, in particular Josh, has been very responsive to any issues that have come up since th April. Not only has the car been great but the dealership and, in particular Josh, has been very responsive to any issues that have come up since the purchase. Most recently I had noticed two small dings in the paint on the car and called Josh to inquire about being able to purchase some touch-up paint. Instead, Josh told me to bring the car in and when I did he took the car to his reconditioning man and when he brought it back the paint chips had been repaired. The whole experience was effortless and I was thoroughly pleased by both the work and the way Josh responded to my concerns. More

Anthony gave me the information I needed and then let me have my space and time to decide. I was able to call him after hours with questions and he returned messages promptly. He was not pushy unlike anothe have my space and time to decide. I was able to call him after hours with questions and he returned messages promptly. He was not pushy unlike another dealership which was competing for my business. Terra was awesome at closing and didn't push unwanted items on me but explained the benefits and risks of each option and then let me decide. I only took what I wanted and was extremely happy with my experience at Majestic. More

I visited this dealership on a Saturday morning and was greeted right away by Josh Ostrow. I immediately felt at ease and comfortable with Mr. Ostrow. He did an amazing job of answering all my questions greeted right away by Josh Ostrow. I immediately felt at ease and comfortable with Mr. Ostrow. He did an amazing job of answering all my questions (I had several!) and was even able to help keep my 6 year old daughter occupied throughout the whole process. I would absolutely recommend the dealership, Mr. Ostrow specifically. I had a very positive experience and couldn't have asked for anything more. More

My husband and I highly recommend both Sarah and Majestic Honda. Sarah is a huge asset to the dealership with her warm and knowledgeable approach. She answered all of our questions thoroughly and promptly Honda. Sarah is a huge asset to the dealership with her warm and knowledgeable approach. She answered all of our questions thoroughly and promptly via email and was never pushy or 'salesy'. Other dealerships inundated us with calls and messages - not with Majestic and Sarah. We were offered a great and very competitive deal right off the bat, which was unexpected and very refreshing. We were also given all the information we needed about the vehicle and purchase and then provided the space and time we needed to make our decision. All in all, we had a great experience and would not hesitate to return here or recommend Sarah and Majestic Honda to family and friends. More

When I first arrived at the dealership it was too crowded with cars and didn't seem like a place I wanted to do business with as there were no sales people coming out to us, but then we met Josh. Josh was t with cars and didn't seem like a place I wanted to do business with as there were no sales people coming out to us, but then we met Josh. Josh was the best sales person I have dealt with at any car dealership. I had a great experience with him at Majestic Honda. He was very nice and knew exactly what kind of car would make me happy. He knew all the latest features and how to work them on the car which was very impressive. He didn't pressure me into anything which made the experience so much better. He has taken care of my car and anything that I had problems or questions with. A great overall experience due to him being my sales person! More

I actually dreaded the thought of the car buying experience again. I have been actually putting it off because the thought of having to dodge and feel pressured by the typical "salesman." Eric made experience again. I have been actually putting it off because the thought of having to dodge and feel pressured by the typical "salesman." Eric made it easy, quick and actually enjoyable-no pressure and was very helpful. Great guy and dealership! Would definitely recommend Majestic Honda South as well as Eric Bruno. More

Dave Fontaine was great from the first time we came to the dealer to the day of purchase. He was very informative on the cars and the lease. He went over everything that the vehicle had in it. We were ver the dealer to the day of purchase. He was very informative on the cars and the lease. He went over everything that the vehicle had in it. We were very impressed, we will definitely go back to him for our next vehicle purchase. More

From the moment we arrived until we left it was a wonderful experience. Mike Girard was so pleasant and professional when we went up to the counter. I want to mention that the dealership was very bus wonderful experience. Mike Girard was so pleasant and professional when we went up to the counter. I want to mention that the dealership was very busy. He introduced us to Dave Fontaine. We immediately felt we had the right person to help us. He answered all of my husband's questions, and there were many, patiently and enthusiastically. After speaking with us, he narrowed it down to one used car and two new cars. When we came back from the third test drive, based on feedback from the first two, that's when the "wow" moment happened. He found us the perfect car!!! It was a 2013 Accord with all the latest technology, only 20 miles, in my favorite external and internal colors, etc. We were sold. Next we needed to find out trade in value on our old Accord, any deals, extended warranty, etc. Mike Girard was great! we feel he did awesome by us on all of it!! Then they told us they also will wash the car and vacuum it any time we want. It just kept getting better and better!!!! We will recommend this dealership to our family and friends and make sure they see Mike and Dave!!! More

I had the pleasure of visiting your dealership last week. The salesman Joshua Ostrow went above and beyond to make my experience very pleasant. He took the time to go over every detail with the car I was lo The salesman Joshua Ostrow went above and beyond to make my experience very pleasant. He took the time to go over every detail with the car I was looking at and explained to me any questions I needed answers to. I took the car for a test drive and really loved it. I went back inside to go over the details with him. He was very easy to talk to and took the time to go over everything I needed to purchase the car. I want to say that Joshua is an outstanding salesman and I am glad that he is working at your dealership. I have not stopped talking about my experience at Majestic or Joshua. More