Balise Honda of West Warwick

This dealership is great (for the most part- see next paragraph). Overall, I rate it with a 5 because of our awesome experience with Josh Ostrow. He's excellent. He's totally patient, honest, and knowled paragraph). Overall, I rate it with a 5 because of our awesome experience with Josh Ostrow. He's excellent. He's totally patient, honest, and knowledgeable. He worked hard to find a quality car in our desired price range. AND on top of it all, Josh came in to the dealership ON HIS DAY OFF to help us work out a few minor kinks with the car AFTER we bought it. Actions speak louder than words. One thing I must mention is the business manager, Kyle Smith. This man caused me to seriously second-guess my high rating for this dealer. He is the epitome of rude. Kyle did not acknowledge us when we entered the room, acted impatiently toward us and toward our bank on the phone, did not answer our questions properly (he only repeated himself in an annoyed tone), and he hardly acknowledged us as we exited. We left his office feeling 100% disrespected. I don't know why Kyle is still employed. He definitely tainted our experience at Majestic. NEVERTHELESS, I still rated this dealer with a 5. That just goes to show how great it was to work with Josh Ostrow. If you go to Majestic South (which I recommend you do), ask for Josh and just ignore the brief time you have to spend with Kyle. You'll be happy you did. More

I purchased 2013 Honda Civic from Dave Fontaine in May 2013 and received very fair and honest service. As a female graduate student in my early 20s who was searching for a vehicle alone for the first time 2013 and received very fair and honest service. As a female graduate student in my early 20s who was searching for a vehicle alone for the first time, I was comforted by Dave's knowledge and honest and truthful insight about the car's safety and reliability, which were my primary concerns. Dave demonstrated professionalism, patience and a tremendous amount of knowledge, and was therefore a first rate salesman who Majestic Honda should be very proud of. I will return to Majestic Honda South and give Dave Fontaine my business for as long as he remains a salesman. Thank you Dave! More

My husband and I set out at 9:30a.m. in search a a new Honda. After visiting other dealers we went back to Majestic to purchase our new CRV and are very pleased with the sales person Joshua. He went out Honda. After visiting other dealers we went back to Majestic to purchase our new CRV and are very pleased with the sales person Joshua. He went out of his way with information and was very helpful in our decision making. One of the dealers we had visited after meeting with Joshua the first time basically called us liars and that the information we received from Majestic was not true. Needless to say you know we walked out of that dealership and we would have been returned customers of theirs. We went back to Majestic and are very satisfied with the whole process. Thank you Josh! More

My husband an I both bought cars from Eric and he was very helpful and informative. It was a pleasure working with him. He answered all of our questions and made sure we were satisfied. very helpful and informative. It was a pleasure working with him. He answered all of our questions and made sure we were satisfied. More

I am very happy with purchasing a used car at Majestic south. It was a stress free experience. Dave did a great job getting us a good rate and a good price on our Honda... south. It was a stress free experience. Dave did a great job getting us a good rate and a good price on our Honda... More

Dave Fontaine was our sales person and he was very helpful in getting us the price we wanted for our trade and the used car we were purchasing. helpful in getting us the price we wanted for our trade and the used car we were purchasing. More

Josh was very friendly and straight forward to work with. He followed up on issues promptly such as getting the plates and an off balance issue on the used F150 we purchased. The price was competitive He followed up on issues promptly such as getting the plates and an off balance issue on the used F150 we purchased. The price was competitive and the overall the dealership was easy to work with. More

My wife and I had been to two (2) prior Honda dealerships and even though this was our fourth Honda product each dealer was less than helpful. On Saturday 8/17 we went to Majestic Honda South and met Josh. and even though this was our fourth Honda product each dealer was less than helpful. On Saturday 8/17 we went to Majestic Honda South and met Josh. Right from the start we knew the experience would be different. Within 20 minutes we had a deal and 2 hours later we left the dealership with a brand new 2013 Honda Accord. Well done and a very big thank you to Josh. He is a man of his word and he was extremely helpful and knowledgeable when going over all the new features of the 2013 Accord. Kudos to Josh. Respectfully, Scott and Diane Hemingway More

The slaes experience was wonderful. I had not planned to buy a car when I first visited the dealership. I had planned to test drive a vehicle for comparison to similar models I was considering. I was so imp buy a car when I first visited the dealership. I had planned to test drive a vehicle for comparison to similar models I was considering. I was so impressed with the product and the service given by John that I went home and asked my wife to drive the car. She loved it and we decided to purchas that day. Every aspect of the sales and service experience was first rate. I can't believe that the car was made ready to deliver within a matter od hours. I am a marketing professional and my company prides itself in it's customer service experience. I know service when I see it and the experience John and the whole team at Majestic gave to my wife and I was first rate. I would highly recommend Majestic and John to anyone! More