Balise Lexus

I received 30,000 mile maintenance today. For my Lexus RX 350x I asked to have the complimentary vacuum and car wash. I picked up the car and the vacuuming was awful. It looked like it was never vacuumed. I 350x I asked to have the complimentary vacuum and car wash. I picked up the car and the vacuuming was awful. It looked like it was never vacuumed. I spent close 650 dollars on service. The service area was empty and know one waiting for a car. I even drop off the car the night before after working at long day at the hospital. I even verified on the phone if it was vacuumed. I was told yes and that was what upset me the misinformation. This is the first time I received this service. I wasn’t happy . More

Like always , Chris gave us excellent service!! A person never forget the excellent service received. Thanks Chris for a job well done! Ms Miller never forget the excellent service received. Thanks Chris for a job well done! Ms Miller More

Great service, very courteous staff. Car was ready in little over an hour as Chris stated little over an hour as Chris stated More

Chris Hagen #1 all time service advisor! Service area clean and efficiently run. Outstanding waiting area. Topnotch communication throughout repair process! High recommendation!! clean and efficiently run. Outstanding waiting area. Topnotch communication throughout repair process! High recommendation!! More

Excellent service as always. Joe Ranzulli is the best in the business Thanks for keeping me safe and the process so easy! the business Thanks for keeping me safe and the process so easy! More

Easy to set up appointment on line; speedy check in upon arrival, and great service arrival, and great service More

Great customer service, up front and honest. Service department. Joe is great, let's you know what is going on and what to expect. department. Joe is great, let's you know what is going on and what to expect. More

Best service ever!!! Moved to this dealership and they never let me down! Chris my advisor puts a whole new level on service!! never let me down! Chris my advisor puts a whole new level on service!! More

This is my second car bought at Balise. Service on my vehicle has been great. Dmitriy has been professional, patient, and very helpful. vehicle has been great. Dmitriy has been professional, patient, and very helpful. More

Personnel are a pleasure to work with, but prices for routine service seem exorbitant. Take a lesson from Audi, they provide you with a video of the work done on your vehicle. routine service seem exorbitant. Take a lesson from Audi, they provide you with a video of the work done on your vehicle. More