Balise Lexus

Great customer service, up front and honest. Service department. Joe is great, let's you know what is going on and what to expect. department. Joe is great, let's you know what is going on and what to expect. More

Best service ever!!! Moved to this dealership and they never let me down! Chris my advisor puts a whole new level on service!! never let me down! Chris my advisor puts a whole new level on service!! More

This is my second car bought at Balise. Service on my vehicle has been great. Dmitriy has been professional, patient, and very helpful. vehicle has been great. Dmitriy has been professional, patient, and very helpful. More

Personnel are a pleasure to work with, but prices for routine service seem exorbitant. Take a lesson from Audi, they provide you with a video of the work done on your vehicle. routine service seem exorbitant. Take a lesson from Audi, they provide you with a video of the work done on your vehicle. More

Brought my car in day before service appointment to drop it off: was told they could do it right away! Saved a lot of travel back and forth…very much appreciated! Also, gave me my sticker and washed it😊 it off: was told they could do it right away! Saved a lot of travel back and forth…very much appreciated! Also, gave me my sticker and washed it😊 More

The Balise Dealership emailed a $50.00 off coupon that could be used for scheduled service. could be used for scheduled service. More

These guys are the best of the best! My wife and I purchased a beautiful suv from this dealership and they could not be more helpful. I wish I would have done business with Balise sooner! No wonder th purchased a beautiful suv from this dealership and they could not be more helpful. I wish I would have done business with Balise sooner! No wonder they’re so successful! Whenever I bring in our suv for service, staff like Joe, are like getting together with an old friend that has a network of people willing to do anything they can to help. I would give this dealership 10 stars if I could! If you need a Lexus, do not waste your hard earned cash with a shady dealership. Any dealership in Western Mass with Balise in front of it will do you right but I have to say, that Balise Lexus is the cream of the crop baby! Thank you guys! More

Service was fast. The service adviser was pleasant and helpful. Excellent facility, clean and professional I will return for service helpful. Excellent facility, clean and professional I will return for service More

i have always been very satisfied with the professional and courteous service and particular appreciate the Valet pickup service. and courteous service and particular appreciate the Valet pickup service. More

Quality service. Everyone I dealt with was professional, personable and courteous. Balise’s valet service is a particularly appreciated time-saving option and includes a loaner. personable and courteous. Balise’s valet service is a particularly appreciated time-saving option and includes a loaner. More