Back

Balise Lexus

West Springfield, MA

4.9
276 Reviews

1385 Riverdale Street

West Springfield, MA

01089

Directions

By Type

Showing 276 reviews

December 15, 2019

Customer service was GREAT! I made 3 visits to Lexus dealers Balise was the best all around -- trade in allowance was more than fair -- Sales person more than helpful -- no pr More

by ca.redden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Bill, Edwin
October 26, 2019

Great experience Kind and courteous staff willing to satisfy your needs and answer your questions. They made the transition from one auto to another completely painles More

by Tstellato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo
July 27, 2019

Great experience Louis my sales consultant was very patient in taking the time to explain all about my NX 200T Lexus vehicle to me, and Bill the finance manager was ve More

by Rosered1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis and Bill
June 04, 2019

New car Great experience with the team. It was very easy buying this car. All conversations with e-mail and phone went very well. I would recommend this deale More

by Bella/585944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleesha Peters
May 01, 2019

Wonderful experience JIM my consultant, Ed the sales manager and Bill in finance were great. It was a pleasant experience. Thank you all. Love the new car More

by Musky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
April 16, 2019

Easiest car lease ever Bought new Lexus from Jim Maiolo 6 years ago. Three years later I purchased an Audi. Could not wait to come back to Lexus Jim had me all set to go in More

by Bardwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Maiolo and Bill Gryszkiewicz
April 03, 2019

Wonderful people work here My sister and I leased an NX for my mom at christmas time in 2018. Wonderful experience. I went back this month for my own vehicle and it was delivere More

by Ms.Chantilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Luis
April 01, 2019

Great experience This was 4th and final dealership I visited while looking to purchase a new car. Far and away the best experience I had while car shopping. Barbara More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Billy
January 24, 2019

Great Service Dept I've had my Lexus GS 350 serviced at Balise ever since I bought it there over 10 years ago. I've always been happy with the service people I've dealt More

by Dave350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dziewit
December 31, 2018

Excellent people to do business with Leased a 2019 NX for my mom for christmas. Had an excellent experience with Sales Manager, Ed Belisle and sales person, Luis. I am a vendor in the More

by Ms.Chantilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Belisle, Luis
...
15
...