Balise Lexus
West Springfield, MA
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5 out of 5 Stars They are very accommodating in all aspects. From my service consultant Chris Hagen, my technician Roberto Robles, and the rest of the Service Center staff, they’re all exceptional serv aspects. From my service consultant Chris Hagen, my technician Roberto Robles, and the rest of the Service Center staff, they’re all exceptional service professionals with great communication, respect for my concerns and my vehicle. It’s a very pleasant experience to work with these professionals. Furthermore, the amenities are top-notch with complimentary workstations, TV, magazines, great coffee, snacks, juice and even fruit! Balise Lexus is such a pleasant service experience I drove home completely satisfied with ' A Smile Every Mile '. More
They ar very accomodating in all aspects. From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great commu From my service consultant Joe, my technician Roberto, and to my valet driver Dave all are distinguished among service professionals with great communication, respect for my concerns, and all are pleasant to work with. Furthermore, the amenities are top-notch with great coffee, snacks, and even fruit! Imagine the dedication to customer satisfaction, and the facility is comfortable and GLEAMING all the time. Balise Lexus is such a pleasant service experience I drove home with ' A Smile Every Mile '. Thanks Joe, Roberto, and Dave! More
Very friendly staff. Very professional. Excellent service. Highly recommend this dealership. Will definitely continue coming to this dealer for service. Very professional. Excellent service. Highly recommend this dealership. Will definitely continue coming to this dealer for service. More
Great service, they picked up car, great communication from Joe in service. They addressed all my concerns. This service dept. Is the benchmark, all others wish they could be. from Joe in service. They addressed all my concerns. This service dept. Is the benchmark, all others wish they could be. More
Excellent experience. They were all wonderful and answered all my questions. I would definitely recommend them to others. They were all wonderful and answered all my questions. I would definitely recommend them to others. More
Comfortable waiting area with coffee & other beverages. Service Dept. staff pleasant & good at communicating. Car was ready in reasonable length of time. Appreciate the car wash at every service. Service Dept. staff pleasant & good at communicating. Car was ready in reasonable length of time. Appreciate the car wash at every service. More