Balise Toyota of Warwick
Warwick, RI
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it was a wonderful experience and excited for the new car Syed shah is an excellent sales person he was very convincible and very professional, he answered all our questions without us asking..we were treat Syed shah is an excellent sales person he was very convincible and very professional, he answered all our questions without us asking..we were treated like family. More
Very attentive sales Representative My husband and I went in looking to purchase a Camry. Rich was amazing. Very attentive,detail oriented,patient and understanding with our desires. He My husband and I went in looking to purchase a Camry. Rich was amazing. Very attentive,detail oriented,patient and understanding with our desires. He made my husband and I feel completely comfortable and did not apply any over bearing pressure most reps give. More
Not looking but ending up buying. I love the Toyota Camry. I purchased a 1995 Camry (from Fox Toyota) 14 years ago and it is still on the road. I had a scare and thought that I blew I love the Toyota Camry. I purchased a 1995 Camry (from Fox Toyota) 14 years ago and it is still on the road. I had a scare and thought that I blew the engine about a year ago. So, while picking up the plates for our new 2013 Toyota Sierra company van, the salesman Tony or Alex noticed that I was looking at 1995 Camry's that I printed out to replace my car, To make a long story short, I left with a 2009 Toyota Camry and love it. He was so knowledgeable, friendly, welcoming and convenience . He convinced me that I can upgrade and I did. Since I drove that first Camry, I don't want any other type of car besides the Camry. If I change choices, it will be an SUV. I will always keep a Camry... B y the way, my mechanic fixed the 1995 Camry and it is still running strong... R. Peer More
Great Experience With this being the first time ever buying a car, I'm happy with the whole staff at Balise. They were all friendly to me & catered to my needs. From t With this being the first time ever buying a car, I'm happy with the whole staff at Balise. They were all friendly to me & catered to my needs. From the moment I got out of my old car, Syed helped me find the perfect car for me. Charlene in the business department was great! When I couldn't find the title to my old car, Both Charlene & Syed helped me deal with the DMV to get it. More
Easy sales transaction I came in to lease an Avalon but did not know what options I wanted. Salesman Rich Morra was a pleasure to work with and had me look at 2 different ca I came in to lease an Avalon but did not know what options I wanted. Salesman Rich Morra was a pleasure to work with and had me look at 2 different cars with varying options. Knowing that the price difference would be important to me, Rich had the general sales manager Clayton Zak work out price sheets on my monthly payment for both vehicles so I could decide for myself what I was comfortable with. Of course I convinced myself to go with the fully-loaded (Limited) model with no pressure from either of them. While Alfredo in the finance department was working on my paperwork, I was cleaning out my trade instead of just sitting around. As promised, when signing paperwork, my payment was what Clayton and Rich said it would be, to the penny. Alfredo had some insight on what extra options I should get, advised me on what he felt was important (3 out of the 9 or so options, not all of them, which was refreshing), but did not berate me when I didn't end up signing up for any extras. We skipped some of the delivery process as I'm more of a "do it yourself" type and I wanted to play with the features on my own to see where my questions might be, but Rich followed up by phone as promised to see how I was liking the vehicle (love it) as well as to see if I needed any help with any of the features. In my experience, the main complaint about dealerships are price and time spent (wasted), but Balise Toyota went above and beyond to make sure that they do not contribute to those preconceptions. I will recommend this dealership to anyone in the market for a Toyota or Scion! More
Pleasurable Experience After having company cars for 25 years I was a bit apprehensive undertaking my first new car purchase especially after reading dealer reviews on Yelp. After having company cars for 25 years I was a bit apprehensive undertaking my first new car purchase especially after reading dealer reviews on Yelp. Balise was my first stop due to having many fleet vehicles serviced there over the years. I was greeted at the door by Sean Noel to whom I expressed my concerns. Sean made me feel comfortable from the start and his follow up was impeccable, even staying late to accommodate my schedule. Although ultimately a Toyota did not fit my needs, I did purchase a new vehicle from a Balise dealership solely due to Sean's efforts. If you are in the market for a new car, please seek out Sean Noel at Balise Toyota. More
Ed Keenan purchasing 2015 toyota corolla after having two bad experiences leasing and buying out lease, I had the best time buying 2015 Toyota through Arnold Bennett. he is the Best salesman after having two bad experiences leasing and buying out lease, I had the best time buying 2015 Toyota through Arnold Bennett. he is the Best salesman I have ever dealt with. I dealt with sales people all my life but never have I enjoyed dealing with someone as nice as Arnold. He did what he said he would do with out any run round around talking. the dealership is so much better now. from sales to finance to service. will stay with Balise when ever I need new auto. Thank you Arnold for being my sales person. More
Love My Rav4 I went to Balise Toyota of Warwick and had the pleasure of meeting Harry Nguyen a Sale associate that works there. He took the time to make sure I go I went to Balise Toyota of Warwick and had the pleasure of meeting Harry Nguyen a Sale associate that works there. He took the time to make sure I got the car I wanted and at a very good price. Everyone I dealt with was wonderful. This is the third car I have purchased at Balise Toyota and the experience has been great every time. More
Great group effort I recently bought a 09 Camry from Harry Nguyen. He is a character!! He was super helpful. Everyone involved, from Sherry in insurance to Fred in finan I recently bought a 09 Camry from Harry Nguyen. He is a character!! He was super helpful. Everyone involved, from Sherry in insurance to Fred in finance, did their best to keep my cost down. I would definitely recommend anyone to Balise just as my friend did for me. I wouldn't have gone there if it weren't for her recommendation. Thanks again. More
Impressed If you're reading this, you might as well visit Balise, talk to a sales guy, and look around. It's not going to be a waste of your time. You will get If you're reading this, you might as well visit Balise, talk to a sales guy, and look around. It's not going to be a waste of your time. You will get something done. They're not going to jerk you around or pull any fast ones. They're very good at what they do, which in my experience involves bending over backwards to sell you one of their cars. Harry is particularly good and the reason I now have a car. Flanking him are Travis (disarmingly friendly giant), Alfredo (finance wizard), Brian (laser-guided insurance salesman), and Rene (helpful delivery guy). Watch out for Sean. He is a semi-automatic deal closer and can easily knock down prices so low that you'll be tempted to buy a car on the spot. On to the details: I needed a used car. Toyota, Hyundai, or Honda. Day 1: I visited a few car dealer websites and browsed the Kelley Blue Book site, and Balise consistently had some of the lowest prices in my area. It was a huge, shiny building right off Rt 37. I was approached by Harry, who sat me down and discussed my price range, what I was looking for, and what my lifestyle is like. Within minutes he lined up two Corollas and a Ford Fusion, all precisely within my price range and in great condition. I mean, I didn't even know I would want the Fusion, but Harry educated me on how surprisingly competitive they are, and later research agreed with him. I decided to shop around to be safe. Before I left, Travis was eager to meet me and discuss which cars I was interested in, why I liked them, and asked Harry to look into any similar cars they had in case I wasn't satisfied. I got a call the next day from the dealership asking if everything was okay, if I liked what I saw, and if I had any questions? Yes, yes, no. Day 2: I revisited and took the Corolla for another test drive, which Harry was happy to do. Sean was confused: if I liked the car, and it was within my price range, and I had the money down, what was holding me back on a deal? He knocked the monthly payments down by $50 on the spot. It was a haymaker blow, and I was bamboozled. Somehow I remembered I wanted to get the car inspected before buying it. Harry popped the trunk so my car-savvy friend and I could take a look, and we couldn't find a damned thing wrong with it. I was a little wary: why was this car, having only 92k miles on it, in such good condition at such a low price? So I insisted on taking it to the Firestone down the street. Harry's boss, Erick, didn't flinch. So we made an appointment for the next day. Day 3: Traffic on 95-N plus freak monsoon-level downpour made me late to the dealership. I offered to give Harry a ride back to the dealership while I waited for inspection, but Erick said it was fine for me to go alone and tossed me the keys. Color me impressed. That was a good move. Unfortunately it was too late, because Firestone was full of appointments that evening. I made one for the next evening and Harry straight-up offered to drop the car off at Firestone while I was at work so it was inspected by the time I left work. I didn't even have to ask. I didn't know this level of customer service was legally permissible. Day 4: The mechanic said everything was clean and was giving me a look like "Why haven't you bought this car yet guy?" The only problem was a nail in one of the tires, which made Harry visibly leap forward and promise to repair free of charge. So Harry and I went back to the dealership to talk business. All in all, it was pretty quick. I was lowballing the entire time and they kept matching my offers. Alfredo ran the numbers for me, walked me through all the legal stuff and warranties they offered, and used a few tricks to get me a full extended warranty, paint protection, GAP coverage, and a finance plan, the full package totaling $7 above what I was willing to pay. I don't know how he managed this, but I revisited my budget and determined that eating two less Big Macs per month than usual was a reasonable sacrifice so that was that. Alfredo is a very patient and straightforward numbers guy. He answered every question I had without making me feel like an idiot and he didn't try to confuse me with marketing speak. Everything was clearly and concisely explained. I knew exactly what I was getting into, and I knew I had options, and what they were, and what each one entailed. Thanks Alfredo. Oh wait, I didn't have full insurance coverage. It was getting late. I couldn't drive the car, but I owned it. Harry said no problem, they have staff for this. Day 5: This is where Brian comes in. I can count on one hand the number of professionals I've met in my life who can match his level of competence and fervor. Brain spent two days and numerous phone calls trying to deal with All State to lower my rates somewhere below "outrageous and borderline personally offensive." I sat in on a call with him and the guy presented his case like a lawyer, at one point cowing a cocky All State agent into a stunned, meek silence that lasted about three minutes. Brian pulled out all stops, did the research, went the extra mile, and explored every avenue he could think of, but All State, like a smug chicken on a foul egg, refused to budge. They were demanding a deposit that was literally more expensive than the car I just bought, and their monthly payments were twice that of the car itself. Faced with giving up the car or being late on rent this month, I was forced to find another insurance company. Brian's talents are wasted. He is a highly sophisticated tactical insurance delivery mechanism being operated by the dumb 700lb chimpanzee that is All State. I have never had a sales person advocate for my interests before. But really, this is just par for the course at Balise. They're lucky to have nearly everyone there. Day 6: Rene showed me how to use the car. He had a very Alfred manner, which made me feel kinda like Batman. So when I pulled out of the dealership that day and Rene and Harry were waving me goodbye, I felt slightly more ready to take on the world. Long story short, Harry and the Balise team managed to sell me a car while making me feel like I had somehow gotten away with something. As far as Harry goes, don't settle for reading about him. Go and meet him if you're looking to buy a car. More