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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
382 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 382 reviews
June 03, 2026
Great service great communication No need to say anything else Ashley House is a great service advisor else Ashley House is a great service advisor More
by jolinfeller7
Verified Customer
June 03, 2026
400$ for a simple oil change is ridiculous and to add to it they took a whole 2 hours to change it. Then they’re inexperienced mechanics claimed I had 2 leaks but if they used any common sense they’d see th it they took a whole 2 hours to change it. Then they’re inexperienced mechanics claimed I had 2 leaks but if they used any common sense they’d see the fuel filters were just swapped and you could tell where the “wet” spots were from the cleaned up diesel that was spilled. When I made a remark about the price the lady just chuckled and said “yup”, so save your money and time and go elsewhere More
by JAYSONCHAVEZ52
Employees Worked With
June 03, 2026
I've always enjoyed the dealerships friendly environment, very comfortable with personable staff. The Banister dealership website is very user friendly. very comfortable with personable staff. The Banister dealership website is very user friendly. More
by bjlauderdale7
June 02, 2026
Very professional. And service did not take long The establishment was very clean and maintain And service did not take long The establishment was very clean and maintain More
by terrancehale79
May 31, 2026
My van was there a week. Problem not solved. Have to take it back again. I do not blame Cannon for any of it. He is very helpful Problem not solved. Have to take it back again. I do not blame Cannon for any of it. He is very helpful More
by Patricialawson83
May 29, 2026
It was excellent! Lindsay was very helpful and knowledgeable. If not for her I don't know what I would've done. Lindsay was very helpful and knowledgeable. If not for her I don't know what I would've done. More
by Dunnie6
May 29, 2026
A+ transaction. Pleasure doing business. Solution to my issue was resolved within 10 minutes by the service manager. Pleasure doing business. Solution to my issue was resolved within 10 minutes by the service manager. More
by gordon.h.bass
May 28, 2026
I was pleased with a same day oil change after Hampton Chevy decided to no longer honor their pricing because I have a Dodge...that I purchased from them Chevy decided to no longer honor their pricing because I have a Dodge...that I purchased from them More
by stephharmon13
May 28, 2026
I scheduled an appointment from 8AM to 10AM. I did a State Inspection, oil change, and tune up for my car. Everything was done efficiently. Highly recommend!!! I did a State Inspection, oil change, and tune up for my car. Everything was done efficiently. Highly recommend!!! More
by MDJR1028maurice
Employees Worked With
May 25, 2026
It has always been a good experience because of the staff and the excellent work they do to service my truck. and the excellent work they do to service my truck. More
by kdskins
