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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
428 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 428 reviews
June 26, 2026
Poor communication throughout the service process. She did not return my calls when she said she would, and this is not the first time it has happened. This is the second time I've brought my vehicle She did not return my calls when she said she would, and this is not the first time it has happened. This is the second time I've brought my vehicle in for service and experienced the same issue. In addition, there was no greeting or acknowledgment when I arrived, which made the overall experience feel unwelcoming. More
by pulido319
Verified Customer
June 25, 2026
Quick and easy. Quick and easy. Ashley was great, I didn't have to wait long at all. Scheduling online was super easy. Quick and easy. Ashley was great, I didn't have to wait long at all. Scheduling online was super easy. More
by clarissagarriott
June 24, 2026
The team at this location is always pleasant to be around, extremely helpful, and full of knowledge. They never let us down, especially when they try to sell us the Hellcat :) around, extremely helpful, and full of knowledge. They never let us down, especially when they try to sell us the Hellcat :) More
by mrsjaguar.kg
Employees Worked With
June 24, 2026
Easy to get maintenance done and get out Ashley helped to see that our last repair was covered by our extended warranty see that our last repair was covered by our extended warranty More
by Yatesinhampton
June 24, 2026
I've been to a few different jeep dealerships and this one is the best! Great scheduling, great service, and fast. one is the best! Great scheduling, great service, and fast. More
by fabledzookeeper
Employees Worked With
June 23, 2026
Excellent and down to business Polite and a very professional environment to buy a truck. professional environment to buy a truck. More
by meeks_antoine
June 23, 2026
Easy to schedule and consistently good service I said it and demonstrated by my continual return for service on my two vehicles. and demonstrated by my continual return for service on my two vehicles. More
by GaryLHess
June 20, 2026
It was a comfortable and easy experience. I had a great buying experience with Robert and a great first oil change service. The waiting room was comfortable. I had a great buying experience with Robert and a great first oil change service. The waiting room was comfortable. More
by jpughxoxo
June 19, 2026
I always go to bannister for service. They’re pretty great. Maybe could use some cookies or something in the waiting room. They’re pretty great. Maybe could use some cookies or something in the waiting room. More
by jacob.komenda
Employees Worked With
June 18, 2026
Every repair done by this service department, whether warranty, recall or other problem has been successfully and professionally done. The personnel are a pleasure to work with. warranty, recall or other problem has been successfully and professionally done. The personnel are a pleasure to work with. More
by r.adams2
