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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
428 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 428 reviews
June 05, 2026
Efficient Cost a little hi No more no more word No more no more word no more word More
by Mbenshetler
Verified Customer
June 05, 2026
The maintenance office and intake were polite and thorough. My handler did an excellent job od handling me. thorough. My handler did an excellent job od handling me. More
by Dan
Employees Worked With
June 05, 2026
The people was very nice everyone do their job make urse happy and I find what I want urse happy and I find what I want More
by debrabell109
June 04, 2026
Very good a little disappointed that they stop my free inspection sticker Disappointed they stop giving me my free inspection sticker inspection sticker Disappointed they stop giving me my free inspection sticker More
by douglasfutrell40
June 04, 2026
I have 1 concern with the dealership, which is the dealerships inability to repair a longstanding issue that I've had for the past 3 years after having my brakes replaced. The dealership has not been dealerships inability to repair a longstanding issue that I've had for the past 3 years after having my brakes replaced. The dealership has not been able to stop the squealing sound that comes from my brakes when braking. More
by Qbranch2000
June 03, 2026
Quick, responsive, and most importantly, communication was clear and concise. You all are a great team and I thank you for such a positive experience. was clear and concise. You all are a great team and I thank you for such a positive experience. More
by ramiro.alcala
June 03, 2026
Great service great communication No need to say anything else Ashley House is a great service advisor else Ashley House is a great service advisor More
by jolinfeller7
June 03, 2026
400$ for a simple oil change is ridiculous and to add to it they took a whole 2 hours to change it. Then they’re inexperienced mechanics claimed I had 2 leaks but if they used any common sense they’d see th it they took a whole 2 hours to change it. Then they’re inexperienced mechanics claimed I had 2 leaks but if they used any common sense they’d see the fuel filters were just swapped and you could tell where the “wet” spots were from the cleaned up diesel that was spilled. When I made a remark about the price the lady just chuckled and said “yup”, so save your money and time and go elsewhere More
by JAYSONCHAVEZ52
Employees Worked With
June 03, 2026
I've always enjoyed the dealerships friendly environment, very comfortable with personable staff. The Banister dealership website is very user friendly. very comfortable with personable staff. The Banister dealership website is very user friendly. More
by bjlauderdale7
June 02, 2026
Very professional. And service did not take long The establishment was very clean and maintain And service did not take long The establishment was very clean and maintain More
by terrancehale79
