Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
197 Reviews
Call Service Center (757) 992-8193

197 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Sort by
July 03, 2025

The sales person was really helpful and patient. They allowed me to test drive the vehicle as well as informing me about deals. More

by debbietann724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 02, 2025

Left stuff all over my wheel and shifter knob leaving it sticky. Car now has a tick and a rattle More

by cbirdsong47
Recommend Dealer
No
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
Report | Print
Jul 02, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello cbirdsong47, our goal at Banister Chrysler Dodge Jeep RAM is to provide you with a truly exceptional experience and it appears that we dropped the ball. Please accept our sincerest apology and we would welcome you back to make sure we meet and even exceed your expectations. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 26, 2025

They were able to fit us in for the repair, and got a new tire overnight. Good job! More

by JESCHEETT
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Report | Print
June 25, 2025

Lindsey definitely deserves a raise she took care of everything. Would come back just for her!! More

by carlostjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2025

Very professional and got my truck right in and done fast . Will definitely return for future service. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 23, 2025

They have my trust which is just not easy to get and very professional an on time More

by terrancehale79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Terrancehale79 for your kind words and 5-star review! We appreciate your business, and we welcome you back for future service visits too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 23, 2025

I was very Pleased with the Service I got . Everyone was Friendly as well as Helpful More

by Leroy.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Leroy.Howard for sharing your 5-star review! We are pleased that you enjoyed your visit with us and we welcome you back again. Warmly, Angela Freeman (757) 802-9615 Your Customer Experience Manager

June 23, 2025

Prompt and friendly service. Very pleased with my interactions here. Will continue to do business here! More

by jamaaylw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

jamaaylw - it gives us great joy to know that you enjoyed your visit with us and will continue to do business at Banister CDJR. It is our pleasure to serve you and we welcome referrals too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 22, 2025

I was a bit disillusioned with dealerships, and wet because I needed OEM service. They did a great job and were a pleasure to work with. Went a long way in restoring my faith in dealership services! More

by dnicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you dnicholas for trusting Banister CDJR for your OEM Service. We are pleased to know that you had a 5-star experience and we welcome you back. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 17, 2025

The requested service was performed in a timely manner. Th e service staff was courteous More

by marthasmedicaltransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi marthasmedicaltransport We truly appreciate your feedback and your visit to Banister Chrysler Dodge Jeep RAM. We take such pride in assisting our guests and it’s nice when we receive such positive feedback. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

1
2
3
4
...
20