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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

March 03, 2022

Very professional and kind. The serviceman and salesman are eager to please. The manager is an excellent person to do business with. More

by MACZETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Slaughter, Bobby Gray, Sherrill Smith, Brian Pointer, William Hodge, Calvin McHenry, Anthony Seegers, Denard Carey, Kunta Mambouray, Nick Williams
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. We look forward to continue to provide you high class customer service in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 03, 2022

I received fast and friendly service! I will recommend anyone their service. I did have to wait too long. More

by LIZHAWKINS211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business, Liz! Thank you for taking the time to rate your experience. We are happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 02, 2022

I believe banister ford will be the dealership in the region in the near future!! More

by CHEEKS_RAYMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn in sales , Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Bobby Royal, Sam Hadi
Mar 04, 2022 -

Banister Ford of Marlow Heights responded

Thank you very much for your kind words! We appreciate you for taking the time to rate us 5-stars! If there is anything that we can do for you or your vehicle please let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

March 02, 2022

They’re very polite very caring. They honestly listen and go out of their way to make sure that you are totally satisfied. The nicest thing I can say is I felt very welcomed when I E More

by dobsonrd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahand and Ali.
Mar 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the Tim to share your feedback! Your 5-star review is greatly appreciated! We are so grateful to be apart of this experience with you! We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

February 28, 2022

I don't know if I can come up with 15 words. But my service was Great. More

by PRETTYPAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the person's name. He was African American., Bobby Gray
Mar 01, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated by our team! We look forward to continue to be of assistance to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

February 28, 2022

Shana and Chin are nice, and had very good customer service. These two got me in the truck I wanted. Thanks to all the associates, dealer, and staff at the Banister Ford dealership. More

by georgehoward416
Recommend Dealer
Yes
Employees Worked With
Shana/Chin
Mar 01, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, George! We are so happy to hear that you had a pleasant customer experience during your recent visit. We are grateful to earn your business at The New Banister Ford of Marlow Heights!

February 27, 2022

Customer Service was amazing. I didn’t have to wait long at all. I will definitely be coming back! More

by jmallen25.ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 28, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us 5-stars! We are so grateful to earn your business. We are happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 27, 2022

I have been bringing my explorer for service since the day it was purchased and never, never had the service that I received on my recent visit. I had a 11:45 a.m. appointment and was disappointed when I More

by NICHOLSENICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carlisle, Advisor
Feb 28, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star feedback is greatly appreciated! We take great pride in making sure all of our clients are taken care of in a timely fashion. We are grateful to be able to earn your business. We look forward to continue to be of service to you during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 26, 2022

Mr. Green went above his duty to help. Much appreciated. Will definitely be back for my service needs. More

by TerranceA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. Green
Feb 28, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Terrance! We are so happy to know that you had a pleasant customer experience during your recent visit. Thank you for allowing us to have the opportunity to present a great experience to you. Thank you for choosing The New Banister Ford of Marlow Heights!

February 25, 2022

Very bad experience. Was sold a bad var that needed repairs immediately. Crooks and liars More

by Cyndasheat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
Mar 08, 2022 -

Banister Ford of Marlow Heights responded

Please give us a call at your earliest convenience at 7579165229. Thank You

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