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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

February 22, 2022

The sales man John Trunner was great! The finance guy also worked hard to get the payments i wanted Mr. Amir Taghi More

by ROB32CHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Turner, and Amir Taghi
Feb 23, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate us 5-stars! Your feedback is greatly appreciated! Enjoy your new vehicle, and thank you for choosing The New Banister Ford of Marlow Heights!

February 20, 2022

The service advisor was courteous and very helpful and the work was completed as promised. More

by KUNTRYBOY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience. We are grateful to earn your business. We look forward to continue to do business with you in the future. Thank you for choosing The New Banister Ford Of Marlow Heights!

February 20, 2022

Mrs Evelyn was the best sales lady. She knew exactly what kind of vehicle I need to upgrade and the Mr Ali was best in getting the best rates and very informative. More

by MOBETTER1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Ali, Evelyn Betancourt
Feb 22, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time rate your experience! We are so happy to know that our team could be of service to you during your recent visit. Congratulations on the purchase of your new vehicle! We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford fo Marlow Heights!

February 19, 2022

I have been to this dealership a "few" times and each time the service gets worse! This latest time, it took the staff an hour to locate my SUV in order for me to leave. I had requested the VIP car wash More

by ONELJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Gray
Mar 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We want to know if we can earn a chance to speak to you directly. Please leave your email/phone # or you can contact us at your earliest convenience at 7579165229. Thank You!

February 19, 2022

I was treated very well. What ever I needed Mr. CHRIS GOINS and Mr. SONNY. AMIR TAGHI AND STAFF TOOK GOOD CARE OF ME. FORD BANISTER IS THE PLACE TO GO IF YOU NEED A CAR. More

by GAINESJEANNIE52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department AMIR TAGHI, Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Don Berry, Yadira Kauffman, Bobby Royal, Sam Hadi
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience. Your 5-star review is greatly appreciated! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 19, 2022

the customer care is fantastic, and the work performance to the car is great at any visit. More

by SHEKU3374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are very grateful to earn your business. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 18, 2022

The dealership has a wonderful working atmosphere, with the ability to get the job done in a timely manner , I, enjoy the experience at Banister Ford on every visit. More

by DANNYJOHNSON897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Danny! We are so happy to know that our team could be of service to you during your recent visit. We look forward to continue to be of service to you again in the future when you need us. Thank you for choosing The New Banister Ford of Marlow Heights!

Feb 21, 2022 -

DANNYJOHNSON897 responded

I , would like to express my sincere regards to Banister Ford for there outstanding performance and professionalism , With high regards to Mr.Devron for his superb leadership and ongoing work ethic to satisfy everyone.

February 18, 2022

I want my job back please I love you guys please if anyone reads these messages More

by smithmandy214
Recommend Dealer
Yes
Employees Worked With
Sharon and bill
Feb 28, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us 5-stars!

February 18, 2022

They are nothing but pleasant and always welcomed my questions. Service is always done with a smile. More

by Starsmoon84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of who I worked with.
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! Thank you for taking the time to share you feedback with us! We are thrilled to know that our team could be of service to you during your recent visit. We look forward to create many more great experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

February 18, 2022

Everyone is pleasant and professional. The service is great and timely! I think scheduling really helps to shorten your waiting time. The customer service rep are great by keeping you upda More

by GAUNTIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name..but very plesant
Feb 21, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We are happy to know that our team could be of service to you during your recent visit. We are grateful to continue to earn your business here at The New Banister Ford of Marlow Heights!

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