Banister Ford of Marlow Heights

I dropped my car off and they gave me a ride to work and picked me up when the car was ready thank u picked me up when the car was ready thank u More

Could overall be a lil more customer service friendly.my salesman & financial was great. Super salesman & financial was great. Super More

Great sales staff. Made it seem so simple and easy. I would recommend them to anyone. would recommend them to anyone. More

1. I purchased VIP service: The last two visits the service department was unable to rotate my tires. Reason: swollen lugs, I took my vehicle to a Waldorf tire shop, they had no problem removing the lu service department was unable to rotate my tires. Reason: swollen lugs, I took my vehicle to a Waldorf tire shop, they had no problem removing the lugs. The solution at Banister was to sell me lug nuts and then charge over one hundred dollars to install the lug nuts. 2. The Service Technician didn't put down paper floor covering, results were grease spots. 3. I would recommend the dealership with the installation of Quality Control in the bays. What is quality control? A person responsible for spot-checking the technician's work. More

Service was great and I did not have to wait long. The tech was very supportive tech was very supportive More

The service was timely and the staff was professional and friendly. I would recommend others to use these services. I was also informed of another service that need to be taken care of soon. friendly. I would recommend others to use these services. I was also informed of another service that need to be taken care of soon. More

The computer oil life remaining percentage left was not reset. Windshield sticker was not placed until I went back to have it placed. reset. Windshield sticker was not placed until I went back to have it placed. More

They need to do a better job in the customer service department. We were truly unimpressed with the service we recently received. department. We were truly unimpressed with the service we recently received. More

I must say, as a VIP holder who has been coming to Sheehy Ford for my oil changes for roughly 11yrs now, that's just about the fastest that I've gotten out of there! I would have given a 5 but they forgot t Ford for my oil changes for roughly 11yrs now, that's just about the fastest that I've gotten out of there! I would have given a 5 but they forgot to wash my car and I had no desire to wait around for that since I was getting out so early. More

I was given excellent service, i would recommend him to anyone. It was worth my visit. anyone. It was worth my visit. More