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Banister Ford of Marlow Heights

Marlow Heights, MD

3.8
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

January 07, 2022

The customer service was amazing. Quick and clean service. I come here to get my service done everytime. More

by LOTTA4511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so happy that we can continue to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 07, 2022

Service was great, efficient, timely and informative. I called for a appointment and they got me right in which was such a blessing because I need my truck for work! More

by Theresa Baxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Sam Hadi
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Hey Theresa! Thank you so much for taking the time to share your feedback & rate your experience. We are so happy to hear that you had a pleasant experience during your recent visit. We are grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 06, 2022

John T. Was very helpful and laid back as a salesperson. He appeared to be upfront with the vehicle information we were interested in purchasing. We would go back to Banister again for our next vehicle pur More

by DWILSONLOTUS
Recommend Dealer
Yes
Employees Worked With
John
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience with us. Your 5-star review is greatly appreciated. We are so happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 06, 2022

Friendly place to do business with the sale staff are knowledgeable and friendly. I will recommend this dealership to my friends. More

by JOHNNYRR73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Your feedback is greatly appreciated, Johnny! We are so grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 05, 2022

There were some problems at first and it was a little rocky but Ali the sales manager got involved and straightened everything out He really is well versed in customer service. Great asset to Baniste More

by KMSHOW83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Hadi
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 05, 2022

Car was sold with cosmetic damage; quarter of a tank of gas; and very slow communication between dealer and buyer. More

by LAURAT33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherrill Smith
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Hey Laura. Thank you for taking the time to share your feedback. Our team are constantly lookin for new ways to improve the customer experience. We want to make things right with you, please give us a call at your earliest convenience at 7579165229. Thank You

January 05, 2022

First of all i didnt Expect anything less, early on I was taught to stay away from those that have your problem and get around those that have your answer. 4 Excellent customer service nice selection More

by DTANNER615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Stevenson mr. Chin Miss Smith, Evelyn Betancourt
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback. We are happy to know that our team could be of service to you and we can not wait until we can again. Thank you for choosing The New Banister Ford of Marlow Heights!

January 05, 2022

Sales person Amar Virk did very well and we are happy with our purchase, thank you. More

by JWHEELER5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amar Virk
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

We are so thrilled to know that you are happy with your new vehicle purchase. Thank you for taking the time to share your feedback & rate us 5-stars. Thank you for choosing The New Banister Ford of Marlow Heights!

January 02, 2022

This is my second time buying a car from here, Each time when sealing the deal ,they say there going to clean and fuel up car it never happens.Liars More

by MIXER219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hadi
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We want to make things right with you , please give us a call at your earliest convenience at 7579165229.

January 01, 2022

Everything was profession.Everything was on time.lam glad day take the VIP service.lam very success in the work that was done Thanks. More

by LARRYJOHNSONSR.19586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated, Larry! Thank you so much for taking the time to share your feedback. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

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