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Banister Ford of Marlow Heights

Marlow Heights, MD

3.8
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

August 23, 2019

Phenomenal Team Sign and go! Aaron was great describing the truck for me. His knowledge of Ford trucks led me to a great decision. I appreciate the time he took showi More

by F150 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Alexander, Finance team
Aug 24, 2019 -

Banister Ford of Marlow Heights responded

F150 owner, thank you for your positive feedback! We are happy to hear that Aaron was able to provide you with outstanding customer service. We appreciate your business and hope to see you soon.

August 20, 2019

Great Customer Sertvice At first I was upset that the truck we were purchasing was not there when we had arrived like e were promised. For the first time we did'nt feel like More

by sexymama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen West - Manager
Aug 22, 2019 -

Banister Ford of Marlow Heights responded

Sexymama, thank you for your positive feedback! We are happy to hear that Glen was able to provide you with outstanding customer service. We appreciate your business and hope to see you soon.

Aug 23, 2019 -

sexymama responded

Please make sure that Sean Mathis, Sales who was the one that sold us our new truck be recognized for the outstanding customer service that he provided to us while we were there. Thank you, Marie L. Hovey/James D. Linkins

August 20, 2019

Outstanding! Dealership staff were very professional and went out of their way to find a new vehicle that met my requirements. Aaron Alexander is an outstanding sa More

by Billybrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Wes, Naeim
Aug 20, 2019 -

Banister Ford of Marlow Heights responded

Billybrian, thank you for your positive feedback! We are happy to hear that Aaron was able to provide you with outstanding customer service. We appreciate your business and hope to see you soon.

August 15, 2019

Outstanding and friendly They were very helpful and went the extra mile to get us what we wanted. No games were played and was very professional. We enjoyed our experience. More

by Hungbee112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Alexander
Aug 16, 2019 -

Banister Ford of Marlow Heights responded

Hungbee112, thank you for your positive feedback! We are happy to hear that Aaron was able to provide you with outstanding customer service. We appreciate your business and hope to see you soon.

August 14, 2019

Great experience I had a wonderful experience job knowledge as well as product knowledge was on point Aaron Alexander is the perfect salesman make sure you see him More

by Angie1hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron alexander
Aug 16, 2019 -

Banister Ford of Marlow Heights responded

Angie1hudson, thank you for your positive feedback! We are happy to hear that Aaron was able to provide you with outstanding customer service. We appreciate your business and hope to see you soon.

August 06, 2019

Very professional and knowledgeable. This is the best truck buying experience I have ever had. This was a fun experience... I moved along with sale fast. Everything that’s been promised h More

by Jford350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Howard, Glenn West, Sonny Betancourt, Evelyn Betancourt
Aug 06, 2019 -

Banister Ford of Marlow Heights responded

Jford350, thank you for sharing your experience with Evelyn and Sonny. We are happy to hear that you were provided with outstanding customer service! We appreciate your business and hope to see you soon.

August 06, 2019

Outstanding Used Car Purchase Experience While getting my 2017 Ford F-150 serviced the same day, I decided to purchased a used 2015 Ford Flex from this dealer and the quality of customer serv More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mathis, Oscar
Aug 07, 2019 -

Banister Ford of Marlow Heights responded

Terry, thank you for sharing your positive experience with Sean and Oscar. We are happy to hear you received outstanding customer service during your visit. We truly appreciate your business and hope to see you soon!

August 05, 2019

Evelyn Great service by Sheehy ford staff Evelyn & Sonny thanks 4 my new eco sport the division great gas mileage perfect just came back from Connecticut wit More

by Sir Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Evelyn Betancourt
Aug 06, 2019 -

Banister Ford of Marlow Heights responded

Sir Wade, thank you for sharing your experience with Evelyn and Sonny. We are happy to hear that you were provided with outstanding customer service! We appreciate your business and hope to see you soon.

July 29, 2019

Excellent service Aaron was patient and diligent trying to secure the best deal possible. He took the time to explain the features of the various options in detail and More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Alexander
Jul 30, 2019 -

Banister Ford of Marlow Heights responded

Jason, thank you for sharing your experience with Aaron. We are happy to hear that you were provided with outstanding customer service! We appreciate your business, hope to see you soon.

July 29, 2019

A great experience Was a pleasure working with Aaron he answered all question and was happy to please.I would recommend this dealership to all my family and friends More

by Toetoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron ALEXANDER
Jul 30, 2019 -

Banister Ford of Marlow Heights responded

Toetoe, thank you for sharing your experience with Aaron. We are happy to hear that you were provided with outstanding customer service! We appreciate your business, hope to see you soon.

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