Banister Ford of Marlow Heights

F150 Purchase There were a few people I was involved with at Sheehy Ford in Marlow Heights, MD. However, there were three people who I felt were exceptional to wor There were a few people I was involved with at Sheehy Ford in Marlow Heights, MD. However, there were three people who I felt were exceptional to work with. Special thanks to my rockstar salesman Thomas Richardson. It was a very pleasant experiences working with Jordy Williams and Roxanne Wilson (they are awesome). Thomas, Jordy and Roxanne displayed warm, comfortable and inviting personable customer service skills. They listened, were knowledgeable and assisted as much as possible. I will definitely pop in every now and then to say hello and wish them much success. More

Purchase My sales agent, Thomas R. was knowledgeable and committed to making the deal I wanted work. I appreciated his time, effort and smile. Thank you! My sales agent, Thomas R. was knowledgeable and committed to making the deal I wanted work. I appreciated his time, effort and smile. Thank you! More

Fantastic, my sales person, Karen was Excellent! Karen was an excellent sales person. She was personable and helped in me obtaining the vehicle of my choice. Thanks Karen, you're the best. Steven Mo Karen was an excellent sales person. She was personable and helped in me obtaining the vehicle of my choice. Thanks Karen, you're the best. Steven Morris More

2016 Ford Fusion Wanna give a big shout out and thank you to Jarryd Carver, Evelyn Betancourt, and the entire Sheehy Team at Marlow Heights. Nothing but pure professio Wanna give a big shout out and thank you to Jarryd Carver, Evelyn Betancourt, and the entire Sheehy Team at Marlow Heights. Nothing but pure professionalism and courtesy. They were able to get me into a beautiful 2016 Ford Fusion considering my negative equity on my trade in, unlike other dealers who turn you away. I won't say their name... lol. And my payments actually dropped. They bend over backwards and do their best to get you into the vehicle of your choice. I would definitely recommend Sheehy Ford @ Marlow Heights to anyone. A GREAT EXPERIENCE!!! A GREAT TEAM!!! LOVE YOU GUYS!!! THE BEST!!! I'll be back for my next vehicle... More

Bbbbbad customer service I have been getting my car serviced at Sheehy since 2012. The only reason I continued to deal with this unorganized place is because my oil changes I have been getting my car serviced at Sheehy since 2012. The only reason I continued to deal with this unorganized place is because my oil changes are free ! The wait times are always outrageous and I learned that if you aren't there by 6 am you are xxxx out of luck ! In all my years of coming here I was never told I needed an appointment to get my OIL CHANGED , however today I get there at 6:08am and at 7am I am told they only take appointments.. I asked the employees when did this change take place and how come I didn't receive notification and nobody had the answers. If I had received notice of the policy changes I would've made an appointment ! This was such a big Inconvenience and that is NOT how you run a business by making changes without informing the customers. Others were turned away also ,who weren't aware of this new process. Please get it together ! More

Great people and a great deal Our sales consultant, Sonny Betancourt, was the best, very personable. The vehicle we bought was used and has totally lived up to our expectations. T Our sales consultant, Sonny Betancourt, was the best, very personable. The vehicle we bought was used and has totally lived up to our expectations. Thanks Sheehy! More

Best deal in the world Ms. Sherrill Smith was a great help. She worked very hard for me to get the deal I got, and o was able to drive away on 2016 car the same day. Everyon Ms. Sherrill Smith was a great help. She worked very hard for me to get the deal I got, and o was able to drive away on 2016 car the same day. Everyone was very helpful. More

Great Customer Service My experience at Sheehy Ford was wonderful. The sales representative Evelyn made sure that she could answer any questions that I asked and made sure t My experience at Sheehy Ford was wonderful. The sales representative Evelyn made sure that she could answer any questions that I asked and made sure that I had the perfect car when I left ! I would definetly recommend to others! More