
Banister Ford of Marlow Heights
Marlow Heights, MD
Filter Reviews by Keyword
By Type
1,465 Reviews of Banister Ford of Marlow Heights
" A Wonderful Experience" The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Sla The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Slaughter was excellent with his product knowledge especially as I kept asking how things work,Tony Nardelli was a tremendous blessing helping to understand the terms and financial committment with my new Fusion and Shawn Allen was correct in his assessment for my needs and my line of work.The Fusion was before and still is an excellent choice for me. This was a, "Wonderful Experience", working with The Ford Team in Marlowe Heights. With Great Appreciation Eugene Marriott More
We Can Only See You! When we walked into Sean's office he made us feel very special. It was obvious he had received excellent customer service training. He put us the cu When we walked into Sean's office he made us feel very special. It was obvious he had received excellent customer service training. He put us the customers first! My father at 89 years of age soon to turn 90 (within two weeks) said as we were driving home "I like that young man. He truly made me feel special." Sean identified the need, analyzed all our concerns and gave us positive feedback. At the end he helped us reach our goal. We came in with a plan and walked out with a smile on our face. Sean greatest quality was his ability to listen. He allowed us to talk without any interruptions (he establish right off the back a "customer first attitude"). I was so impressed with Sean's team approach as he walked us through the purchasing process. The next car that I purchased will definitely be from Sheehy Ford (Sean Mason-Sales Consultant). I pray that you will share this review with him. I will always be thankful for such a young professional headed towards "Top Sales Manager" (my observation). Thank you again for providing this feedback review service. God Bless! Minister Ellen Williams daughter of purchaser John Johnson. More
very good experience well satisfied quality of saleswoman Terran Jordan very good and very professional well pleased with transaction.. the dealership was very good in all phases of o quality of saleswoman Terran Jordan very good and very professional well pleased with transaction.. the dealership was very good in all phases of our relations. More
Great Customer Service I've never had a better experience buying a car then I did at Sheehy Ford of Marlow Heights. I drove 1 1/2 hours to purchase a used car for my daught I've never had a better experience buying a car then I did at Sheehy Ford of Marlow Heights. I drove 1 1/2 hours to purchase a used car for my daughter and it was worth the drive! The staff was amazing from the Internet Sales Director, Nicole to our Sales Team Member, Evelyn. The General Manager, Tony, checked in on us during the entire sale which is something I have never experienced before! I will definitely go back to this dealership next time I purchase a vehicle and would definitely recommend them to a friend! Great experience! More
Buyer Beware!!! Deceptive sales promotions on website (Sheehy "uneasy" price), too many people involved in one sale (5), unprofessional and uninformed about national' Deceptive sales promotions on website (Sheehy "uneasy" price), too many people involved in one sale (5), unprofessional and uninformed about national's promotions and incentives. Jonathan used the opportunity to discuss his life story instead of building a rapport. More
Parts Pick Up I am the Vehicle Fleet Manager for the DC Air National Guard. I regularly purchase parts from this dealership. Jerry was extremely helpful with gettin I am the Vehicle Fleet Manager for the DC Air National Guard. I regularly purchase parts from this dealership. Jerry was extremely helpful with getting the part I requested that just so happened not to be in stock at the dealership. Jerry got the part to me the same day. Jerry's attitude and helpfulness shows the Sheehy Ford cares. Please give my regards to Jerry. More
True customer service I recently visited Sheehy Ford Marlow Heights in need of a new car after my car was totaled. Upon arrival, my partner and I was greeted by Terran Jor I recently visited Sheehy Ford Marlow Heights in need of a new car after my car was totaled. Upon arrival, my partner and I was greeted by Terran Jordan and I can truly say that she cemented our decision to purchase at Sheehy Ford Marlow Heights. Beginning with her pleasant greeting, taking the time to understand our needs and her hands on assistance in demoing many of the features of our new car; she was God sent on what had started as a gloomy rainy day. If you're looking to purchase a new car, visit Sheehy Ford Marlow Heights and don't hesitate to ask for Terran Jordan. More
Sean made me feel comfortable I would like to thank Sean Mason for being honest, trusting and friendly. Sean took his time. Thanks again Sheehy Ford. For the Friendly service. I would like to thank Sean Mason for being honest, trusting and friendly. Sean took his time. Thanks again Sheehy Ford. For the Friendly service. More
customer The experience was great. I would definitely recommend this sales person. I look forward to working with her when I'm ready in the future. Thanks aga The experience was great. I would definitely recommend this sales person. I look forward to working with her when I'm ready in the future. Thanks again. More
2014 ford fusion great service the second we walked in the door. after looking around i went to darcars down the street. They had me walking all over the lot and still great service the second we walked in the door. after looking around i went to darcars down the street. They had me walking all over the lot and still didn't see any thing i liked. went back to the ford and cooled down had some water then test drove the fusion and bought that. More