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Banister Ford of Marlow Heights

Marlow Heights, MD

3.8
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

June 02, 2014

" A Wonderful Experience" The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Sla More

by Gmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Slaughter, Tony Nardelli, Shawn Allen, Jonathan Slaughter, Shawn Allen
Jun 02, 2014 -

Banister Ford of Marlow Heights responded

Glad that we were able to use our expertise and find you the perfect vehicle. Thank you for taking the time to tell us about your wonderful experience. We hope to work with you again in the future.

May 29, 2014

We Can Only See You! When we walked into Sean's office he made us feel very special. It was obvious he had received excellent customer service training. He put us the cu More

by ellenkarate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent, Sean Mason
May 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you so much for the kind words. We take customer service very seriously. We will be passing this review along to Sean. Enjoy your new car and we look forward to working with you again.

May 29, 2014

very good experience well satisfied quality of saleswoman Terran Jordan very good and very professional well pleased with transaction.. the dealership was very good in all phases of o More

by ernestmeteor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014 -

Banister Ford of Marlow Heights responded

We very much appreciate you taking the time to leave us with this feedback. Thank you for your business.

May 28, 2014

Great Customer Service I've never had a better experience buying a car then I did at Sheehy Ford of Marlow Heights. I drove 1 1/2 hours to purchase a used car for my daught More

by suzieque0906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt, Nicole Phillips
May 29, 2014 -

Banister Ford of Marlow Heights responded

We look forward to working with you again. We are so happy that you enjoyed working with our staff. We hope you enjoy your new vehicle.

May 27, 2014

Buyer Beware!!! Deceptive sales promotions on website (Sheehy "uneasy" price), too many people involved in one sale (5), unprofessional and uninformed about national' More

by FordGirlNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Slaughter
May 21, 2014

Parts Pick Up I am the Vehicle Fleet Manager for the DC Air National Guard. I regularly purchase parts from this dealership. Jerry was extremely helpful with gettin More

by ld187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Petro
May 22, 2014 -

Banister Ford of Marlow Heights responded

We do care and we will be sure to let Jerry know. Thank you for your continued business.

May 18, 2014

True customer service I recently visited Sheehy Ford Marlow Heights in need of a new car after my car was totaled. Upon arrival, my partner and I was greeted by Terran Jor More

by aanderson707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to write us this great review. We appreciate your business and hope to work with you again in the future.

May 17, 2014

Sean made me feel comfortable I would like to thank Sean Mason for being honest, trusting and friendly. Sean took his time. Thanks again Sheehy Ford. For the Friendly service. More

by shahn08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mason
May 22, 2014 -

Banister Ford of Marlow Heights responded

It was a pleasure working with you. We hope you enjoy your new vehicle.

May 16, 2014

customer The experience was great. I would definitely recommend this sales person. I look forward to working with her when I'm ready in the future. Thanks aga More

by treseeasley71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2014 -

Banister Ford of Marlow Heights responded

Thank you for sharing your experience.

May 13, 2014

2014 ford fusion great service the second we walked in the door. after looking around i went to darcars down the street. They had me walking all over the lot and still More

by Andrew1705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Slaughter
May 15, 2014 -

Banister Ford of Marlow Heights responded

Glad to hear you were able to discover the Fusion with us. Thanks for sharing!

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