Banister Ford of Marlow Heights

Purchase of my 2014 Explorer Sport I came into this dealership needing down size from a gas drinking Yukon. Brandon and Mason went out of their way trying to find me just the right smal I came into this dealership needing down size from a gas drinking Yukon. Brandon and Mason went out of their way trying to find me just the right smaller SUV of my liking, needless to say I am very picky. Brandon was very patient and he took his time explaining exactly what Twin Turbo meant and how cost efficient the vehicle is. They did not have the color I wanted, so he found one at another dealership. When the vehicle arrived it was nicer than I expected. Brandon then had to spend a lot of extra time explaining ALL the electronic gadgets. Many thanks to Brandon & Sean and the Management Team Chris and Tony. More

The best interaction with a dealership to date We were interested in the easy price quotes from Sheehy. I spoke to Felicia who was very communicative, attentive to our concerns showed tremendous i We were interested in the easy price quotes from Sheehy. I spoke to Felicia who was very communicative, attentive to our concerns showed tremendous initiative and just has tremendous customer service skills. She transitioned us to Chris who was able to answer some of our more detailed questions. He was very thorough and transparent in explaining to us our options to get the rebates we were interested in. I was very impressed with the organization as a whole by that point. Ultimately we did not purchase a vehicle from them because we live 300 miles away but they were so helpful in the purchasing process we were able to walk into our local dealership and get a competitve offer. I actually had to explain what I wanted to do using Chris' info. I would include them in my next Ford purchase because they are competively priced, informative in relating with the customer & definitely service oriented. I'm a tough grader that's why they didn't get all 5s but i would vigorously recommend them to anyone. More

Blown Away I went to Sheehy Ford in Marlow Heights because another Ford dealer didn't follow up with me after I told them what I was interested in. I got a quick I went to Sheehy Ford in Marlow Heights because another Ford dealer didn't follow up with me after I told them what I was interested in. I got a quick response from Felecia Bowles and after I got to the dealer the first person I was greeted by was Sherrill Smith. I read reviews and had another sales representative in mind because he was highly recommended. When I got there he was busy so I asked was Ms. Sherrill available and she was. I was not disappointed, she was very professional and knowledgeable about what I had in mind. I could not have been blessed with a better representative, she is awesome!! And to top that off the general manager Tony Nardelli sealed the deal, he's the most kindest and compassionate person I've dealt with when getting to the end (paper work) of the car buying experience. I will definitely recommend this dealership to anyone interested in buying a vehicle. KEEP UP THE GOOD WORK SHEEHY FORD!! Also, a thumbs up to the finance representative who completed my paper work, she was very pleasant. More

"The Best EVER EVER car buying experience" My husband and I, were out shopping for our son 1st car. We had a budget of $12,000 and was not going to go over that amount what's so EVER!!!! We My husband and I, were out shopping for our son 1st car. We had a budget of $12,000 and was not going to go over that amount what's so EVER!!!! We had been searching all day for a car, and no other car company would even come close to the help and customer service we got from Sheehy of Marlow Heights. We left there with a 2011 Ford Focus for our 17 year old son. We have another car to buy in the spring of 2015 for our daughter. We have decided that we will be going straight back to Sheehy of Marlow Heights for that car as well. Wonderful Customer service!!!! HIGHLY RECOMMENDED TO ANY & EVERYONE BUYING A VEHICLE :) :) :) More

Excellent Dealership! I bought a 2014 Ford Taurus SEL from the Marlow Heights location and my sales representative was Sherrill Smith. She was very professional; she knew w I bought a 2014 Ford Taurus SEL from the Marlow Heights location and my sales representative was Sherrill Smith. She was very professional; she knew what she was doing; and I did not have to stay for an entire day to get my car. I was in and out! She definitely knew her stuff and I would HIGHLY RECOMMEND going to see her if you are in the market for a new car! Tony Nardelli, the General Manager, and Chris Sheehan, the Sales Manager where very helpful and friendly as well. They both played an intricate role in making sure I was both satisfied with my purchase and keeping my new car reasonable priced! Ford at Marlow Heights displayed great teamwork and they are going to make sure you go home satisfied. If did it for me and I am confident they will do it for you! Go check them out and don't forget to ask for Sherrill! More

I'd recommend I went to the dealership and the car that was posted was not in that particular location. Instead of trying to push other cars on me, Brandon located I went to the dealership and the car that was posted was not in that particular location. Instead of trying to push other cars on me, Brandon located the particular car I inquired about and assured me that he can get it. I haven't bought the car yet but they seem like straight shooters, they contacted me immediately after I inquired about the car, and Brandon was very friendly. I would recommend both the dealership and Brandon Smith. We'll see how the actual sale goes. More

My MostPleasurable Auto Buying Experience Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever had. Sonny Betancourt put me at easy immediately because he is so knowledgeable about his cars. He answered all of my questions an concerns with ease and explained everything thoroughly. He is confident about Ford automobiles without being cocky, and was steadfast and diligent about ensuring my customer satisfaction with the automobile of my choosing, a Ford Fusion Titanium. I'm certain that next time I'm in the market for a new vehicle, Mr. Betancourt will be the first person I seek for advice. Additionally, I enjoyed working with Ms. Abreham to rap up the finalization of the buying, maintenance, and service contracts. More

My Personal Experience I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registr I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registration that have yet to be resolved some 60 days after the sale. More