Banister Ford of Marlow Heights

Feels like old friends Everybody working here were very friendly and helpful. They have a no pressure approach and tried to find the vehicle that fits you the buyer Everybody working here were very friendly and helpful. They have a no pressure approach and tried to find the vehicle that fits you the buyer More

Happy Customer I walked in on a Saturday morning and walked a way with a new vehicle of my choice. The Sheehy Team really spells great customer service. I walked in on a Saturday morning and walked a way with a new vehicle of my choice. The Sheehy Team really spells great customer service. More

Went out of their way to get me the car I wanted I had originally went to another Sheehy Ford dealership to get the car I was looking at but they told me it was actually at the Marlow Heights locatio I had originally went to another Sheehy Ford dealership to get the car I was looking at but they told me it was actually at the Marlow Heights location. When I got there the salesman, Dwayne knew right away what I was looking for. The car was in the shop at the time but they still took me through to see it. I got a test drive the next day and started the paperwork. In my situation, I couldn't get approved for a loan from anyone and they said they couldn't sell me this car. I went and picked out a cheaper car when Dwayne came out said that they were working on something and were going to get me the car I wanted. After a lot of work and string pulling I got an awesome car at great rate. I couldn't be happier with this dealer. They really take care of their customers especially the military buyers. Seeing how some these guys are former military themselves they knew all about the situation I was in and worked hard to get me a new car. More

The best service ever Sheehy ford of marlow heights had tremendous service they work with you and they made sure I left there happy with the car I wanted Sheehy ford of marlow heights had tremendous service they work with you and they made sure I left there happy with the car I wanted More

New car purchase I went to this dealership on my way to another but never left once I got here. They did a fantastic job of meeting my needs and making the experience I went to this dealership on my way to another but never left once I got here. They did a fantastic job of meeting my needs and making the experience of buying a car very pleasant. I had my 14 year old son with me and he learned a lot about how buying a new car should be! Thanks to all that took such good care of us! More

Excellent Customer Service! The dealership provided excellent customer service. They were all willing to work with me and make it happen. It was a very enjoyable experience and I The dealership provided excellent customer service. They were all willing to work with me and make it happen. It was a very enjoyable experience and I really appreciate everyone's hard work behind it all. I would and have recommended this dealership to all my coworkers and friends! Thank you! More

Good Customer Service I went to several car dealers Saturday 04/19/2014 to purchase a vehicule and ended my last resort at Sheehy Ford . Tony was very patience with me and I went to several car dealers Saturday 04/19/2014 to purchase a vehicule and ended my last resort at Sheehy Ford . Tony was very patience with me and with his professional knowledge of cars and trucks he help me purchase a truck within my price range. I was very satisfied and would recommend him to my family and friend. GO SHEEHY FORD!!!! Thanks !!!!!!!!! More

Great Service I am very pleased with the courteous, efficient service that I always received at Sheehy Ford. Car was ready when promised and I received a telephone I am very pleased with the courteous, efficient service that I always received at Sheehy Ford. Car was ready when promised and I received a telephone call afterwards to ensure that I was satisfied. Thank you . More

Client We brought our Ford F150 in for some repairs, unfortunately the repairs weren't completed to satisfaction. However, the management team was very effic We brought our Ford F150 in for some repairs, unfortunately the repairs weren't completed to satisfaction. However, the management team was very efficient and effective with resolving the matter to our satisfaction. More

SERVICE RECEIVED FROM GENERAL MANAGER TONY NARDELLI For weeks my husband and I had problems related to our purchase of a 2011 Ford Truck F-150. At the time of purchase, we were assured that our Ford Tr For weeks my husband and I had problems related to our purchase of a 2011 Ford Truck F-150. At the time of purchase, we were assured that our Ford Truck could be flat-towed (i.e. with all four wheels down) behind our motor home. This feature was very important to us because my husband has had his hip replaced and is unable to do the work required for other methods of towing. However, duing our attempt to flat-tow it, we discovered that due to the design of the truck, it could not be flat-tow at all. When we asked the manager at Sheehy Ford to help us with a solution, we received a "run around" until Mr. Tony Nardelli. Within a couple of days, he resolved our problems. Please thank Mr. Nardelli for us. We have two Fords (a Lincoln Navigator and a Ford Truck F-150) now and will continue buying Ford products in the future. Reginald & Ruth Royster More