
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,465 Reviews of Banister Ford of Marlow Heights
These guys did a great job at working as a team and getting me a great deal on our car. I will not only tell others but I know where I will continue to take my business. getting me a great deal on our car. I will not only tell others but I know where I will continue to take my business. More
This is the second vehicle my husband and I have purchased from this dealership. I can't really remember the first salesperson that helped us but I will not forget Jonathan Slaughter. He was very purchased from this dealership. I can't really remember the first salesperson that helped us but I will not forget Jonathan Slaughter. He was very friendly and cheerful the entire time we were there. We had our 8 year old grandson with us and being at a dealership is not a in and out situation. But Jonathan made it as comfortable and pleasant as he could. If everytime buying a car was as easy and uncomplicated as this I may not hesistate so long next time. Thank you Jonathan it was a great experience. More
I recently purchased my new 2013 Ford Taurus Limited from I recently purchased my new 2013 Ford Taurus Limited from this dealership. I could not have been more impressed with the high quality of customer se I recently purchased my new 2013 Ford Taurus Limited from this dealership. I could not have been more impressed with the high quality of customer service lavished upon my husband and me by Terran Jordan, Shawn Allen and Fran (?). We were just out looking – so we thought (and there was no pressure to buy either). I put off car shopping as long as I possibly could! I bought my 2003 Ford Taurus from Sheehy Ford of Marlow Heights too! It decided that it had had enough of me and put me down recently. I initially told Terran that I did not want to a red car nor a black car. She suggested that I temporarily become color blind and take a look at a really nice Taurus (I shared with her that it is important to me to buy a Ford – AMERICAN MADE). Needless to say I fell in love with all the features of the car (so many that I have to study the manual daily!), and decided that the cranberry color was not an issue for me after all. The test drive was nice and smooth, and Terran was ever so patient with us as we checked the car out, looked it over, and chatted between ourselves about it. She was always nearby to answer our many questions (and yes we had plenty), and she was quite knowledgeable about the car and it’s many features (good salesmanship). All said and done, we decided that I would buy the car. Terran, Shawn and Fran were very pleasant, patient and always professional in handling our affairs. Everyone there treated us like VIP’s throughout the entire process – KUDOS to such a great team and THANK YOU for making my second car buying experience at Sheehy Ford of Marlow Heights so pleasant and low stress. Thanks Everyone at Sheehy Ford of Marlow Heights. More
Jonathan Slaughter went above and beyond to get me the most car that fit our budget, very happy! I would recommend Mr. Slaughter to everyone. Sincerely, Mrs Pauletta Beaulieu Howard. most car that fit our budget, very happy! I would recommend Mr. Slaughter to everyone. Sincerely, Mrs Pauletta Beaulieu Howard. More
Great customer service form Sheehy Ford. They have top skilled employees that make the customer feel at home. High five to Sean Mason, Chris Sheehan and Frances Hatcher. They all made sure that I came awa skilled employees that make the customer feel at home. High five to Sean Mason, Chris Sheehan and Frances Hatcher. They all made sure that I came away satisfied with my purchase. Make sure you ask for Sean Mason, a very bright young person that will make purchasing a vehicle a pleasant one. More
General Manager Derrick Pendergrass and his obviously genuine desire for pleasing and making lifetime customers out of all who purchase vehicles here has left me in awe and with no better phrase to descr genuine desire for pleasing and making lifetime customers out of all who purchase vehicles here has left me in awe and with no better phrase to describe my overall experience with Sheehy Ford other than "sheer satisfaction." I was thoroughly impressed with his endless efforts to get the job done and to get it done RIGHT. With this being the first vehicle I have ever purchased I approached this dealership hesitant and naturally leery of quick talking salesman whose only objective would be to make a sale. Derrick's relaxed and warming approach assured me that there was no pressure and I truly felt this sale was the best deal I encountered throughout my entire car shopping experience. I left feeling like I made the right decision and am still truly happy with my decision to purchase my vehicle here. I look forward to the future interactions between the Sheehy Ford staff and I and I recommend them to anyone looking for the best deal paired with above average service. Besides, this day and age, average may as well be last place. Sheehy has definitely won first place with me. So, take my word, look no further! More
I would like the say the service and treatment received from Mary Miller was very pleasant and professional. I would go to her again to buy a F150, when in the market again. Keep up the great work that from Mary Miller was very pleasant and professional. I would go to her again to buy a F150, when in the market again. Keep up the great work that you are doing in customer service. I would like to also say that Fran in finance was also very pleasant and professional. Fran made the finance part of the process very easy. Thank you both for a great experience with buying this vechicle. More
This is the 3rd vehicle that I purchased from Sheehy Ford so that says it all. Great service! I love my new car!! Thank you! so that says it all. Great service! I love my new car!! Thank you! More