Back

Banister Ford of Marlow Heights

Marlow Heights, MD

3.8
1,466 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

By Type

1,466 Reviews of Banister Ford of Marlow Heights

September 17, 2022

I told them the last time I was there that I will only buy a suv from them, I always keep my word More

by GRAHAMTONIA4802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt, Sajjad Ali, Devron Stevenson
Oct 11, 2022 -

Banister Ford of Marlow Heights responded

We are so grateful to earn your business! We are happy to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

September 17, 2022

The customer service was very good from everyone, all employees were polite and professional, even as I watched them assist other customers great job More

by mrwright06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Oct 03, 2022 -

Banister Ford of Marlow Heights responded

We are thrilled to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

September 15, 2022

Wonderful customer service. I am senior citizen and Chris was very patient with me. Will definitely use Bannister Ford again. More

by AHFRIDAY521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Sep 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are grateful to have you as a customer of ours. Thank you for choosing The New Banister Ford of Marlow Heights!

September 15, 2022

Wonderful service. I am a senior citizen and Chris was very patient with me. Will definitely use Bannister Ford in the future. I may have misunderstood the rating scale More

by AHFRIDAY521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Sep 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

September 14, 2022

Loved the whole staff everyone so NICE . .Mr Davron a sweetheart, then I met the owner himself very nice….had a recall and they took care of with no problems..I JUST BROUGHT ANOTHER CAR FROM More

by FREEMANFH55AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Evelyn Betancourt, Sajjad Ali, Devron Stevenson, Shana Jefferson
Oct 17, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for providing such a great review! Your 5-star rating is greatly appreciated. Congratulations on the purchase of your new vehicle! We are so grateful to continue to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

September 11, 2022

Always helpful I'm grateful for the service. Will keep coming back for great service More

by CHIEFCHIP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that we could be of service to you during your recent visit. We look forward to continue to be of assistance to you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

September 11, 2022

Good customer service. Clean and comfortable waiting area. Prices for said services have increased (but that is everywhere) and that is the one thing I do not like. I did l More

by shonda.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review, Shonda! We are happy to know that you enjoyed your recent visit. We want you to know that we are thankful to earn your business here at Banister Nissan of Norfolk!

September 10, 2022

I’m VIP and ask for rotation and tire pressure and didn’t do neither More

by CMULLEN8679
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

Thank you for notifying us. We greatly apologize for the inconvenience. You are in fact a Banister VIP customer & should be treated as so. We hope that we can earn another chance to earn your business & make things right with you. We would like to speak to you directly about your recent visit as well. Please reach out to us at your earliest convenience at 7579165229. Thank You!

September 10, 2022

My Expedition heating issue was diagnosed properly and timely resolved. My warranty was used and after my deductible I was on my way. More

by sdallas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

We are happy to know that our team could be of service to you during your recent visit. Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

September 08, 2022

I love the television show "Undercover Boss" I literally be in tears when the show ends. I felt as if I was one of the recipients of that show. While sitting at the desk with Mr. Betancourt although this ca More

by GITLD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Devron Stevenson
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star feedback is so greatly appreciated! We look forward to continue to be of service to you when you are in need. Thank you for your kind words! We are thankful to be apart of this experience with you!

...
70
...