Banister Ford of Marlow Heights

service always on time when i arrive. very helpful good customer service and respect ful. very helpful good customer service and respect ful. More

Carlos was very professional and informative, Service team was great and professional. They got me in and out team was great and professional. They got me in and out More

My experience with Banister Ford has been very positive. The staff is courteous, professional, knowledgeable and efficient. Check in is easy and service is completed in a reasonable amount of time. Good job The staff is courteous, professional, knowledgeable and efficient. Check in is easy and service is completed in a reasonable amount of time. Good job! More

The atmosphere was pleasant, and everyone was professional. It was a beautiful day to purchase my new cars from Banister Ford. professional. It was a beautiful day to purchase my new cars from Banister Ford. More

I really had a great experience working with Evelyn. She was very informative. And she followed up on everything she said she was going to do. She was very informative. And she followed up on everything she said she was going to do. More

Excellent customer service. Thank you for your service. Will return for my next service. Have a great rest of your day. Thank you for your service. Will return for my next service. Have a great rest of your day. More

It is a good dealership but in this period due to the difficulty of finding microcips for the car industry and consequently new cars, they too have problems in satisfying customer requests. However, the difficulty of finding microcips for the car industry and consequently new cars, they too have problems in satisfying customer requests. However, the staff do what they can to make the purchases successful. They are all courteous and kind and there is no pressure on their part to purchase. For me the purchase process was very easy and smooth but unfortunately I am waiting for my new car and they are not sure when it will arrive. More

I came in on a Holiday(Memorial Day), prepared to trade and drive home my new vehicle. Shortly before leaving home, I was informed not to bring the trade. Reason, broken taillight glass and vehicle had n and drive home my new vehicle. Shortly before leaving home, I was informed not to bring the trade. Reason, broken taillight glass and vehicle had not been through maintenance. My salesman apparently was totallly unaware of the situation, embarrassed himself with my wife and Me. Thanks to the personnel in Finance, we finally completed the transaction. The new truck was delivered to my home four days after purchase in a smooth, speedy, exchange of vehicles for which I was very thankful. Very happy with purchase, the price, the truck, and most personnel who tried to expedite matters and make us comfortable. Only drawback, our sales person who acted like we had nothing else to do but sit in his show room for five hours. Banister's senior personnel (including finance) were true to their word in every way. Jerry More

I was very pleased with first the reception given when I entered the business and the timelessness of the service provided entered the business and the timelessness of the service provided More