Banister Ford of Marlow Heights

I must say Banister Ford is a xxxx of improvement over the last dealership. James Martin provided exceptional customer service. He provided call back updates on my vehicle repairs including cost of par the last dealership. James Martin provided exceptional customer service. He provided call back updates on my vehicle repairs including cost of parts including warranty provisions and exceptions. He's very knowledgeable with a customer friendly attitude. "Mr. Dan Banister give Mr. James Martin a $$$ raise, he's a KEEPER!" More

Very knowledgeable, friendly & courtesy. Didn't have a problem at all. Thanks for all that you do Didn't have a problem at all. Thanks for all that you do More

Mr James Martin has a good customer service attitude, I look forward to working with him in the future. look forward to working with him in the future. More

I paid cash for my vehicle in November 2021 and as of today, March 21,I still do not have license plates nor a title. The entire experience has been two thumbs down. When the car was delivered to me i today, March 21,I still do not have license plates nor a title. The entire experience has been two thumbs down. When the car was delivered to me it had a quarter tank of gas, no owners manual, and only one fob. I have been calling about the title and license plates but continually have to leave a message. Simply would like my title and license plates; can’t recommend doing business together again! More

They were great! From our salesman to the gentlemen in the finance office, they made it as smooth as buying a used car can be. Were honest and answered our questions From our salesman to the gentlemen in the finance office, they made it as smooth as buying a used car can be. Were honest and answered our questions no matter how dumb or basic. Would definitely buy from here again in the future! More

Sonny Betancourt is my go to sales person. I have purchased my 4th vehicle now and Sonny Betancourt has been the best in the process every time. The last purchase was two vehicles at one time I have purchased my 4th vehicle now and Sonny Betancourt has been the best in the process every time. The last purchase was two vehicles at one time and Sonny Betancourt stayed very late to see me out the door with my vehicles. More

In reference to the car service performed on 3/18/22 the customer service by Michael Carlisle was Excellent. customer service by Michael Carlisle was Excellent. More

Great quick service. If I'm not mistaking I think Bobby Gray retired a couple years ago but still showing. James was my advisor and was excellent. If I'm not mistaking I think Bobby Gray retired a couple years ago but still showing. James was my advisor and was excellent. More

Excellent service. Great cou customer service. The workers are very pleasant. Mr Green is awesome. He takes time explain he is just great. Great cou customer service. The workers are very pleasant. Mr Green is awesome. He takes time explain he is just great. More

Everyone in the dealership was very friendly. Evelyn (my sales person) was Great! It was a delight to have a sale person who was not overly pushy. She was very patient and kind and knowledgable Evelyn (my sales person) was Great! It was a delight to have a sale person who was not overly pushy. She was very patient and kind and knowledgable about the Ford product. Also Thanks to Amir and Ali for their expertise. I will definitely come back to Bannister Ford and recommend my friends and family. :} More