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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

March 20, 2022

I like excellent customer service that was provided to me with purchasing a new vehicle. I will refer anyone to this dealer ship about their great service. More

by WFREDWHITAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mata
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are so happy to know that you had a great customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 19, 2022

Nice and very friendly dealership I really enjoyed the service I would definitely recommend this place to everyone who needs some work done to there vehicles More

by SHELTON.SHORTERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

Hey Shelton! Thank you for taking the time to share your feedback! We are happy to know you had a pleasant customer experience. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

Th wait wasn’t long at all, and the service technician kept me informed on what was going on or needed to be done. More

by LAKEISHA JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devron
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are thankful to earn your business, Lakeisha! Thank you for taking the time to rate & share your experience. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

The employees in the service department are very pleasing, especially the general manager Devron , everyone is always so helpful and courteous More

by GIRAKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devron Campbell
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are so thrilled to know that our team could be of service to you during your recent visit to our maintenance department. Thank you for your 5-star review! If there is anything we can do for you going forward, please do not hesitate to contact us. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

I normally do not write reviews about my dealership experience because I am so irritated after waiting hours for my service to be completed. But this time was the complete opposite. Couldn't believe it More

by JENKINSDARLENE
Recommend Dealer
Yes
Employees Worked With
Tavaun Green - Service Department
Apr 13, 2022 -

Banister Ford of Marlow Heights responded

Hey Darlene! Thank you for taking the time to share your feedback. We are so thrilled to know that you enjoyed your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

James was amazing! I really appreciate that he took the time to look over my vehicle while I was there More

by JHOPEBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Martin, Bobby Gray
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business! Thank you for taking the time to rate us 5-stars! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

I found my experience with Banister to be positive and I will return there again More

by ROGERSTRESCITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavaun
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are thrilled to know that! Thank you so much for taking the time to rate your experience. We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 17, 2022

Well let me start by saying my sales rep Evelyn was awesome she went above and beyond to make sure I stop being so nervous about buying my new car and just believe and claim 😌 it and I would drive off More

by TAMEKIASTATEN.TS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Evelyn Betancourt
Mar 18, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star feedback is greatly appreciated, Tamekia! We are so grateful to earn your business! Congratulations to you on the purchase of your new vehicle! We are thrilled to welcome you to the Banister Ford family! If there is anything that we can do for you please let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

March 17, 2022

As always throughout my. experience with your organization the personnel is always professional and promote an outstanding environment. More

by JAR0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Mar 18, 2022 -

Banister Ford of Marlow Heights responded

Thank you for 5-star review! We are happy to know that we could provide a great customer experience to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 17, 2022

Amir and Shana were excellent. They tried their best to get me out of a bad deal from another dealership, and got me into the car I wanted at the best possible rate given the circu More

by DAVID.DAOUD89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Taghvi; Sajjad Ali; Shana , Evelyn Betancourt
Mar 18, 2022 -

Banister Ford of Marlow Heights responded

Hey David! Your kind words are gratefully appreciated! Thank you for taking the time to share your feedback! We look forward to continue to create more great experience with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

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