Banister Ford of Marlow Heights

Everyone was very courteous and accommodating. They were very knowledgeable and answered questions during the transaction. They were very apologetic about the length of time we had to wait to co They were very knowledgeable and answered questions during the transaction. They were very apologetic about the length of time we had to wait to conclude the transaction. If the need arises I definitely would do business with Banister Ford again. More

TaVaun was an excellent service advisor. Waiting area was clean, spacious and comfortable. Time to perform maintenance was ressonable. Waiting area was clean, spacious and comfortable. Time to perform maintenance was ressonable. More

They were very professional. They had me in and out in now time which was great! They had me in and out in now time which was great! More

My husband and I had the pleasure of working with Angie and Ali in the purchase of a used car Both were very kind, knowledgeable and helpful. I've had many car buying experiences and this was by far the and Ali in the purchase of a used car Both were very kind, knowledgeable and helpful. I've had many car buying experiences and this was by far the most pleasant experience. There were no high pressure sales tactics. Ali and his sales/financing staff answered all of our questions about the car. We felt like the car was priced fairly and we left feeling good about our purchase- no buyers remorse! Thanks so much to Ali, Angie and staff for a wonderful car buying experience. I highly recommend Banister Ford of Marlow Heights if you are in the market for a new or used car. More

Amazing customer service Very patient and friendly each visit. I love that they support each other when it comes to customer questions. visit. I love that they support each other when it comes to customer questions. More

Mr Sonny was the first person I saw when I enter into Baniater Ford. He is awesome person. Great hospitality excellent worker. I will recommend him to my friends and family. Baniater Ford. He is awesome person. Great hospitality excellent worker. I will recommend him to my friends and family. More

The customer service was excellent. The staff were kind and kept me informed about my vehicle. The staff were kind and kept me informed about my vehicle. More

Fantastic customer service! Also gave an extra look over for services that are needed in the near future. Thank you James! Also gave an extra look over for services that are needed in the near future. Thank you James! More

Terrible Was Told My Catalytic Converter And 02 Sensor Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks A Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks And Asked Me Am I A Certified Ford Tech. Then I Was Quoted $6,100 In Repairs. Also They Could Look At Any Other Problems Until Those We’re Resolved. I Took My Car Elsewhere And It Was The Passenger Front Wheel Axle. Had It Replaced There. Thanks Banister Ford. More

Great customer service and a comfortable waiting area; great coffee is also provided along with strong Wi-Fi so I could work while I waited great coffee is also provided along with strong Wi-Fi so I could work while I waited More