
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,465 Reviews of Banister Ford of Marlow Heights
Service was great as usual and there were no problems with the car after I drove away. I still have no complaints. Of course, I will come again. with the car after I drove away. I still have no complaints. Of course, I will come again. More
Michael Carlisle was absolutely the most unprofessional service advisor I have ever encountered in discussing required services and recommendations. The services provided was services that was already co service advisor I have ever encountered in discussing required services and recommendations. The services provided was services that was already completed less than a month prior at the same dealership. Any knowledgeable Service Advisor should/would've read comments listed in the service appointment and call for discussion. Extremely disappointed in this service department and Michael Carlisle professional demeanor! More
Very well pleased with the service that I received any assistance in making my purchase as smooth as possible financing department was very helpful along with the sales department up to the general manage assistance in making my purchase as smooth as possible financing department was very helpful along with the sales department up to the general manager of Mr. Devon staying involved with my purchase praise the Lord and thank you More
Not sure how the communication is for this dealership, but I had to bring the car in two more times to get the job done. Not sure if this is on service or sales, but at this point, I'm not convinced. but I had to bring the car in two more times to get the job done. Not sure if this is on service or sales, but at this point, I'm not convinced. More
This dealership assisted me in approximately 10 minutes after I entered the building. My appointment time was 9:00 am and I left the dealership at approximately 10:30 or 11:00. The repair was an oil chang after I entered the building. My appointment time was 9:00 am and I left the dealership at approximately 10:30 or 11:00. The repair was an oil change. More
The employees were very professional, friendly and welcoming. Completion of service was done promptly and a courtesy call was giving when job was done. Great job!! Keep up the excellent work. welcoming. Completion of service was done promptly and a courtesy call was giving when job was done. Great job!! Keep up the excellent work. More