
Banister Nissan of Chesapeake
Chesapeake, VA
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852 Reviews of Banister Nissan of Chesapeake
Great service from Brian Doctor in Service Best customer service I have received after a very very bad experience with the sales team. If you have any service needs that the sales team does no Best customer service I have received after a very very bad experience with the sales team. If you have any service needs that the sales team does not address please see Brian Doctor in the Service department, He turned a very irate customer into a very satisfied customer. More
Amazing Customer Service!! When other dealerships told me they couldn't help me trade in my vehicle due to negative equity, Herb and the team at Nissan of Chesapeake made it hap When other dealerships told me they couldn't help me trade in my vehicle due to negative equity, Herb and the team at Nissan of Chesapeake made it happen!! I drove out of there same day in a brand new vehicle that I wanted!!! Customer service was amazing!! Thanks Herb and Nissan of Chesapeake! More
No complaints! I gave this location a 5/5 because everything was satisfactory. I have nothing negative to say regarding this location. Everything was GREAT from the I gave this location a 5/5 because everything was satisfactory. I have nothing negative to say regarding this location. Everything was GREAT from the popcorn to the chair I sat in! My salesman made me feel like family. I will recommend this location to friends, family, and even my enemy!! More
Sales Excellent Customer Service My name is Helen M. I'm pleased to buy my new roque at this dealership because they served me so well! The salesman Niegel, Mr Carlton d mgr, d financ My name is Helen M. I'm pleased to buy my new roque at this dealership because they served me so well! The salesman Niegel, Mr Carlton d mgr, d finance officer and even the other salesman who tried to assist me when Niegel was off were all great to deal with. Very professional with great customer service! Thank you guys! Sorry this review is long overdue. But i came accross this website to schedule my state inspection on my other car. Looking forward to another great experience! More
She can get the job done! Soon as I step foot out of my car, she was there to help! I am 19 years old and she was able to get me into my own car with my name on it without any Soon as I step foot out of my car, she was there to help! I am 19 years old and she was able to get me into my own car with my name on it without any problems. It was actually a better deal than my last car with an upgrade. I am thankful for her to push me into that car and the deals I had with it! Just amazing! More
Love my new car Everyone I met at the dealership was very professional. They listened to my needs and helped me find to the best vehicle for me. They were courteous a Everyone I met at the dealership was very professional. They listened to my needs and helped me find to the best vehicle for me. They were courteous and friendly. More
Very professional and patient! From the time I stepped in I was greeted and helped, all of my questions and concerns were answered, and there was no pressure of any kind. Mauricio w From the time I stepped in I was greeted and helped, all of my questions and concerns were answered, and there was no pressure of any kind. Mauricio was patient and made sure I understood all that was going on and went over videos to make sure I was comfortable with my new vehicle. All in all, very Professional! More
Mauricio's got the Magic. If you only read one review, this is the one to read. The man that made the magic happen is Mauricio. My wife and I have not purchased a vehicle f If you only read one review, this is the one to read. The man that made the magic happen is Mauricio. My wife and I have not purchased a vehicle for at least 5 years. Our experiences were average at best in the past, and we didn't know what to expect when we started looking. We weren't even planning to buy until March. We decided to get an offer from our bank before looking for a car to finance. We didn't want the pressure of a car salesman making us feel one way or another about credit, terms, and stuff like that. On our journey we had stopped at several other dealerships and the salespeople were ok, but nothing special. Then, after finding a vehicle we wanted to see online, we stopped by Nissan of Chesapeake. It was Mauricio that greeted us about 20 minutes before closing. He was charming, kind, and very cheerful. Both my wife and I liked him from the start. We decided to come back the next day to test drive the car, a beautiful Pre-Owned VW Eos. Everything was perfect. In fact, when we got back, Mauricio continued to look for cars for us. Not because he didn't have a car we wanted, but he was checking to make sure that my wife and I both were getting what we wanted and what was best for our family- He really cared. In the end, he helped us choose the best car, the Eos, by talking plainly, listening, and offering advice. We felt comfortable with Mauricio. When he asked us if he could help us finance the car, instead of going with the offer we had from our bank, we said yes to him. Good thing we did because he was able to work out terms and payments that were better than the offer we had! Man, this guy did an amazing job. I can not stress enough how important Mauricio was to us purchasing a vehicle at Nissan of Chesapeake. Mauricio didn't sell us anything. He helped us buy a new-to-us car, and we are very happy to have met him. Mauricio, you've got the magic man! Thank you. More
Best car buying experiance EVER!!! I went to the dealership just to look around and was greeted by the biggest smile by Mr Herb Griffin. I asked for the used cars but told me he could g I went to the dealership just to look around and was greeted by the biggest smile by Mr Herb Griffin. I asked for the used cars but told me he could get me into a new one, I was doubtful but I left the lot with a 2017 Nissan Rogue and payments in my budget. Thank you again Herb and Nissan of Chesapeake. More
Amazing Dealership I just bought a brand new 2017 Nissan Rogue from Nissan of Chesapeake with Mauricio Suarez. The dealership was clean and the people were all incredibl I just bought a brand new 2017 Nissan Rogue from Nissan of Chesapeake with Mauricio Suarez. The dealership was clean and the people were all incredibly friendly. We were helped from the moment we began walking the lot. They have an extensive selection, and when I set my heart on one specific model, I was able to get exactly what I wanted. They were willing to work with my husband and I right off the bat for what we wanted. Mauricio even waited to do final delivery until after the snow and salt were gone so I could keep my car perfectly clean, on top of filling the tank for me. Mauricio was beyond incredibly and I will be seeing him to buy our next car later this year for sure. I would recommend this dealership to anybody who wants to have an easy, stress free car buying experience with people who treat you like family. More