Banister Nissan of Chesapeake

Amazing customer service Leonard at Nissan of Chesapeake was an amazing salesman. He helped me out a lot and I walked out of there with a brand new nissan sentra at the age of Leonard at Nissan of Chesapeake was an amazing salesman. He helped me out a lot and I walked out of there with a brand new nissan sentra at the age of 18 at an amazing price. He really worked with my needs and two years later I have an amazing car. The free oil changes and state inspections really come in handy. More

Best car buying experience I have ever hd Herb is excellent example of customer service. Identified our needs and stepped us thru entire process from beginning to end. Huge asset to nissann of Herb is excellent example of customer service. Identified our needs and stepped us thru entire process from beginning to end. Huge asset to nissann of chesapeake. I would recommend Herb for your car buying needs. His Skill of listening to our needs and wants, patience and understanding were refreshing! Great representation for this dealership. James handled our finance process professionally and with great customer service. More

“Both times, my buying experience was awesome” At Nissan of Chesapeake, no hassle, no pressure, just great information that helped me to get a vehicle. The staff was awesome! Thank you Jonelle! At Nissan of Chesapeake, no hassle, no pressure, just great information that helped me to get a vehicle. The staff was awesome! Thank you Jonelle! More

Fantastic and pleasant! - Nick A Wonderful staff! Leonard Ostermann was my sales consultant and he couldn't have been more helpful and courteous!!! I left feeling like I got a great Wonderful staff! Leonard Ostermann was my sales consultant and he couldn't have been more helpful and courteous!!! I left feeling like I got a great car for a GREAT DEAL!!!! The service manager Rick was also fantastic and he made sure I was fully aware of all the awesome features and fantastic warranties that came with my purchase. I would give them 10 stars if I could!!! Also Tonya in the finance department was very helpful and made the transaction as smooth as possible. If u are looking for a new car than I would hands down recommend heading over to my new friend Leonard at Nissan of Chesapeake for a pleasant and fantastic experience. More

Best of the beach simply impeccable My wife and I was searching for about two months to buy let's just say the best car for us and out of all the dealerships and Tidewater Nissan of Che My wife and I was searching for about two months to buy let's just say the best car for us and out of all the dealerships and Tidewater Nissan of Chesapeake lived up to its name these guys were professional courteous and very knowledgeable Mr. Giff McDonald took the time and experience as a great salesman to service our needs Mr. Anthony Parker worked the deal like no other and last but not least Mr. James Copland closed the deal with that special little thing he calls 'The Magic' when it was all said and done we came out with a great car a great interest rate and a sweet deal thank you guys so much Michelle and Paul Williams More

Buying experience We have had a great experience so far. From the sells person to the credit manager it was a pleasant experience we we are pleased with our auto purch We have had a great experience so far. From the sells person to the credit manager it was a pleasant experience we we are pleased with our auto purchase so far. More

Success after a long grind. Was having transmission problems with my 2 year old Altima (surging and shuddering). Dropped it off with two different dealers a total of three time Was having transmission problems with my 2 year old Altima (surging and shuddering). Dropped it off with two different dealers a total of three times and “they couldn’t reproduce the problem”. I told them it only occurred randomly after driving the car for at least 15 minutes at highway speeds, but all three times, they didn't drive it long enough to find it and gave it back to me unrepaired, possibly because it would have been a warranty repair and it was difficult to prove because it was an intermittent problem. Since this had gone on for nearly 2 years I was getting very frustrated and contacted Jay Bussey (service manager). He took the time to discuss the problem with me, obviously took it seriously, and asked me to bring the car in. Dropped it off with my service rep (James Everett), who by the way is also very customer focused. Though it took nearly 2 weeks from start to finish they took the time to drive the car until it acted up, and ultimately replaced my transmission under warranty. That finally solved the problem and they did a great job on the repair - replacing the transmission is obviously complicated yet everything worked properly afterwards - a credit to the mechanics that did the work. Obviously a great team of people and highly recommended. More

Love my new car! Love my new Nissan Rogue! Giff helped me for two days through the whole process and I am so thankful everything worked out and I was able to purchase Love my new Nissan Rogue! Giff helped me for two days through the whole process and I am so thankful everything worked out and I was able to purchase a new vehicle. Thank you!! More

EXCEEDING EXPECTATIONS!!! Nissan of Chesapeake is AMAZING. I've only owned a handful of vehicles in my life. They've all been substantially used and came from small-to-mid-s Nissan of Chesapeake is AMAZING. I've only owned a handful of vehicles in my life. They've all been substantially used and came from small-to-mid-sized dealerships in Hampton Roads. Each time, making a selection, the purchasing process was tedious, nail-biting, and frustrating. By the time I drove away with my purchase, I was too exhausted to enjoy the new ride. This week, I was back in the car market, and admittedly nervous, considering my previous experiences. But Nissan of Chesapeake was DIFFERENT. I first spoke with Terence Benn, just to see if I could get approved to get anything at all. Before I could even sit back in my seat... I WAS APPROVED! I couldn't believe how fast the process was. Then, Terence and Ray Pusey made me feel like a *STAR*. I told them I had ZERO experience with a vehicle younger than 2005 (LOL) and really didn't even know where to start. Not only did they help me make a decision, but listened to my wants and needs and helped me understand that I was setting my sights way too low and I deserved MUCH better than I was giving myself credit for. I thought all I would be able to purchase is a very used car, but Terence and Ray got me into a BRAND NEW CAR!!! I'm still in shock and cannot believe I'm driving around in this beautiful vehicle. Had it not been for Terence and Ray, I would have never even glanced at the new cars on the lot. They not only changed my outlook on car-buying, but they changed the way I felt about myself. I AM WORTH MORE! I'd also like to point out how fast I drove away in my new car. I expected to be at the dealership for hours, which was a problem because I work a split shift and had to be back at work at 3pm. But Terence and Ray understood I was short on time... I arrived at the dealership for the first time at 11am, and drove away at 1pm! The process could not have been any smoother and I have these two incredible gentlemen to thank for that. In summary, this is the BEST car-buying experience I have ever had. I have been telling everyone to go to Nissan of Chesapeake for their next purchase and work with Terence and Ray (my fiance is already planning to do that later this year!). Also, when it is time for me to purchase another vehicle, I am going straight to Nissan of Chesapeake. They have made me a BUYER FOR LIFE!!! More

My Experience With Nissan Of Chesapeakw. My first visit to Nissan of Chesapeake on 930 North Battlefield Boulevard was a very wonderful and successful one.. I have no doubt in my mind that th My first visit to Nissan of Chesapeake on 930 North Battlefield Boulevard was a very wonderful and successful one.. I have no doubt in my mind that the success of my first visit was the direct result of the very professional and friendly manner in which Leonard Ostermann and Harry Negich processed my proposals to buy a new car. I will always recommend this dealership to any of my friends who intends to buy a new car. In particular, I will always give the names of Harr and Leonard as the main contacts. More