Banister Nissan of Chesapeake

Great Experience Two thumbs up on this experience. I usually view car shopping with about as much enthusiasm as paying taxes but from my original contact, Cheryl Johns Two thumbs up on this experience. I usually view car shopping with about as much enthusiasm as paying taxes but from my original contact, Cheryl Johnson, to my salesperson, Raymond Pusey, to Finance mgr, Ray Sims to the Sales Manager, Marc Marcomeni, I can say that NOC rocks! Good job all. More

My 3rd vehicle I've bought from Nissan of Chesapeake! This is my 3rd Vehicle that I have bought from Nissan of Chesapeake, and my 2nd car from the same Salesmen, Harry Negich. I would have never gone back This is my 3rd Vehicle that I have bought from Nissan of Chesapeake, and my 2nd car from the same Salesmen, Harry Negich. I would have never gone back to him or the Dealership if I did not have a good experience. I truly felt no pressure to buy, but he helped me to make a good decision on a beautiful car. I have had it about 3 weeks now and still love it. Harry is the best! I also would like to mention my Finance person, Terence Benn. He did not pressure me into any of the extra warranties at all; but explained each one to me to see what would be the best choice "for me"!! A week later, he even called me and said that if I could come back in within the next couple of days, that he was able to get me an even better deal (better interest rate and payment) then initially. He Certainly did not have to do that! One more person to mention. Since I am a return customer, I have been to the Service Dept many times for my (free) oil changes, car washes and State Inspections. I have to mention Mr. Jay Bussey, who runs the Service Dept. I am faithful about coming in for my (free) oil changes and State Expections; and a Car Wash whenever I like. The Service Dept has NEVER tried to get me to do any extra work that was not needed. Being a women, that is so appreciated to be treated with respect. Thank you Mr. Jay Bussey for running such a wonderful Service Dept; and thank you to everyone in the Service Dept for being so respectful and knowledgeable. Thank you to "Dan the Man" for being a trustworthy Dealer with a wonderful Dealership. Keep this up, and I will be in for Car #4 when the time comes!! More

One does not need to buy a Nissan car to be treated right We saw the equipped car we liked at the price we were willing to pay. Jonelle, Tonya, and Stacie did great. Another gentleman was good. We saw the equipped car we liked at the price we were willing to pay. Jonelle, Tonya, and Stacie did great. Another gentleman was good. More

Be prepared to wait forever for any free maintenance service I attempted 4 times to get my vehicle inspected for free (IE: free oil changes and state inspections) the first time I was told it would be 3 hours be I attempted 4 times to get my vehicle inspected for free (IE: free oil changes and state inspections) the first time I was told it would be 3 hours before it would get in, the second time I was told it would be at least 5 hours before it would get in. The third time I called ahead and was told if I got there within an hour it would only be 1.5 hours and when I arrived 15 minutes later I was informed they weren't doing anymore inspection that day. On my forth and final attempt I was checked in and was told "all advisers were busy and that I would be next with the first available adviser", after sitting there for awhile I noticed that the advisers were helping other customers that had come in behind me and they had just put me into limbo. I demanded my keys and went directly to Tread Quarters where it took less than an hour. More

two thumbs up I had a great experience with Nissan Chesapeake. Everyone, not just the agent helping me, was very nice. They heard my concerns for staying in budget I had a great experience with Nissan Chesapeake. Everyone, not just the agent helping me, was very nice. They heard my concerns for staying in budget and did their best to keep me close to that amount. I would recommend to anyone looking to buy a vehicle. More

Outstanding customer servive I purchased my car 2/26/16 from the Nissan dealership in Chesapeake; The customer service I received was excellent. I had the opportunity to have 2 o I purchased my car 2/26/16 from the Nissan dealership in Chesapeake; The customer service I received was excellent. I had the opportunity to have 2 outstanding men help me by the name of Giff Mc Donald and James Copeland. These men were very professional and funny they made this stressful time in my life pleasant. I want to take this opportunity to say Thank you so much for your genuine concern for me and my family. Nissan Chesapeake will be the place I will continue to purchase my family vehicles and one I will recommend to my friends and colleagues. Thanks again Giff and James for your outstanding customer service. Leighann More

Great service Every time I have taken my car for service I have had the pleasure of dealing with James Everett. No offense to any other person in the service depart Every time I have taken my car for service I have had the pleasure of dealing with James Everett. No offense to any other person in the service department, but James is out standing. If every person was like James, Nissan of Chesapeake couldn't keep cars on the lot. He really is a great asset to Nissan. More

Great experience with knowledgable and professional saleman My wife and I were simply browsing on the USAA car buying service website and came across a beautiful certified Nissan Sentra. Honestly, we expected t My wife and I were simply browsing on the USAA car buying service website and came across a beautiful certified Nissan Sentra. Honestly, we expected the car to have been sold already. Nissan contacted very swiftly and the car we were interested was still available. The deal was too good to be true so we were still skeptical. They allowed us to over the phone transactions, they held the vehicle with deposit and they definitely gave us a great deal on it when I arrived to test drive it. They were patient, very responsive and overall friendly and very professional. I am already looking forward to purchasing a new vehicle with this dealership when I return from deployment. More

Mr. Aaron Swan Mr. Swan was very professional in assisting me toward deciding whether to lease or purchase. He provided me with cost/payment span options to compare Mr. Swan was very professional in assisting me toward deciding whether to lease or purchase. He provided me with cost/payment span options to compare leasing/purchasing. The car I wanted was available and prepped for driving home. I am so grateful for his superior service This is my third Nissan car and I enjoy driving them. Everyone who assisted me in the purchasing process helped me in a grand professional manner. I thank you all for your superior service. More

Great Tim Jones and Dwane Cochenour are salesmen at Nissan of Chesapeake and they are the best! .Tim greeted me with a warm welcome and assisted me in find Tim Jones and Dwane Cochenour are salesmen at Nissan of Chesapeake and they are the best! .Tim greeted me with a warm welcome and assisted me in finding the right vehicle for me and my family.Then Dwane followed up and ensured that I was 100% satisfied with my entire Nissan experience. This dealership prides itself on the best customer experience ever. I greatly appreciate that and I highly recommend anyone to stop by and ask either one of these men to assist you. Nissan of Chesapeake and Nissan of North America are companies that pride themselves on operating in the highest level of professionalism and integrity. Thank you so much! Nissan you rock!!!!!! Karla M. Fuller More