Banister Nissan of Chesapeake

Easy going experience My express was not drawn out, it was to the point. I told Terrance what I was looking for, how much I wanted to spend. He took the time to listen, My express was not drawn out, it was to the point. I told Terrance what I was looking for, how much I wanted to spend. He took the time to listen, showed me something my kids wanted with no hidden surprises. He had kept in touch with me to insure that everything is going well, also to keep me updated on the latest and greatest in Nissan. More

Reaching People Through Open Communication It's so nice to walk into Nissan of Chesapeake and have the staff greet you as if you are a member of their family. Each time I visit the dealership A It's so nice to walk into Nissan of Chesapeake and have the staff greet you as if you are a member of their family. Each time I visit the dealership Aaron Swan and Delvin Washington extends their hand of welcome and a voice of warm communication. Since actions communicate louder than words, Aaron and Delvin take time to listen as well as providing positive feedback to handle financial or vehicle maintenance problems. Delvin and Aaron are always available to help you, either by phone or a visit to the dealership. And to Aaron Swan, the sale did not end after I drove my vehicles off the dealership's lot. I received follow-up calls concerning the performance of my vehicles and am I satisfied will each purchase. And reaching people through open communication reassure me that I was not just another customer but a valuable family member of Nissan of Chesapeake. And to Delvin Washington, financing my vehicles was a minor accomplishment. And with financing made in a comfortable atmosphere, without hidden extra sales charges, the difference between the price of purchase and the final financial statement did not change. And reaching people through open communication with true financing, without empty promises, I am empowered to purchase my next vehicle with Nissan of Chesapeake. And thanks to Delvin Washington and Aaron Swan, it is very important for me to know and trust that from the sale of the vehicle unto the financing of the vehicle, I hold these men to high standards of accountability, responsibility and commitment to Reaching People Through Open Communication. More

First new car purchase was great Terrence was extremely helpful friendly and patient. It was my first new car purchase and he helped me find something that was affordable, economical Terrence was extremely helpful friendly and patient. It was my first new car purchase and he helped me find something that was affordable, economical and stylish. He worked around my schedule and gave me time to think about my decision. He even sent me a text 9 months later on my birthday wishing me a happy bday. I would definitely recommend him to anyone interested in buying a Nissan More

Great Experience Tonya was great and very helpful to me as I brought my brand new car. I was nervous but she was very comforting for me. Tonya was great and very helpful to me as I brought my brand new car. I was nervous but she was very comforting for me. More

Finance manager Terrance is kind helpful pleasant and always the gentleman. He is professional in a friendly way and respectful. When I see him outside of dealership Terrance is kind helpful pleasant and always the gentleman. He is professional in a friendly way and respectful. When I see him outside of dealership he is just as nice and friendly More

World-Class Experience for Arielle Maben Aaron Swan and Michael Pulley are excecptional people. They went above and beyond their required duties to get me car. They made me feel like family a Aaron Swan and Michael Pulley are excecptional people. They went above and beyond their required duties to get me car. They made me feel like family and provided a relaxing atmosphere. I was truly appreciated and honor to have met them on 7/4/14. It will always be an experience I will never forget, can't wait to tell my future kids how I got my first brand-new 2014 Nissan Versa. More

To Whom it may concern: I have had a wonderful experience being a Nissan customer; especially with the assistance of Terence Benn. Mr. Benn has displayed professionalism, tho I have had a wonderful experience being a Nissan customer; especially with the assistance of Terence Benn. Mr. Benn has displayed professionalism, thorough knowledge and Godly assistance during the purchase of my vehicle as well as any questions that may have generated. I am truly at ease with my decision on purchasing my first Nissan. More

Exceptional Service Mr. Benn was very knowledgeable as well as patient with me while I made this major decision. He even checked up on me to make sure I was enjoying my n Mr. Benn was very knowledgeable as well as patient with me while I made this major decision. He even checked up on me to make sure I was enjoying my new car. I've never been treated so well while purchasing a vehicle. Mr. Benn is AWESOME!!! More

excellence service from Tonya Tonya did a great job. She did a great job of explaining all finance related matters. The dealership did a great job of getting me in and out and resp Tonya did a great job. She did a great job of explaining all finance related matters. The dealership did a great job of getting me in and out and respecting my time. Best car buying experience I ever had! More

Welcoming If it's my wife or myself that bring in our Nissans for service Mr. Doctor always invites us in with a welcoming smile. With our busy lives we can onl If it's my wife or myself that bring in our Nissans for service Mr. Doctor always invites us in with a welcoming smile. With our busy lives we can only come in on Saturdays so we make sure to come when he is working. Brian makes sure our wait time is no time! More