Banister Nissan of Chesapeake

Approachable and down to earth From the moment I walked into the Nissan of Chesapeake dealership, I felt a sense of peace. Harry approached me and called me by name as if we had kno From the moment I walked into the Nissan of Chesapeake dealership, I felt a sense of peace. Harry approached me and called me by name as if we had known each other for a long time (I had an appointment scheduled with him). He was a good listener and spent the extra effort to put me at ease. He was easy to talk to and I truly felt he had my best interest in mind, not just trying to make a sale. Once I agreed to purchase the Nissan Rogue, he introduced me to Tonya in finance. Both Harry and Tonya were warm, pleasant, and gracious; they were both very sensitive to and patient with my special situation and car buying needs. Tonya was a model of resourcefulness and dealt with the financing of my vehicle, way above and beyond my expectations. This is the second time I have bought a car from this dealership and I am glad I went back to them for my car purchase; they are like family. More

Great Experience A few months ago I was ready to trade in my Xterra for a newer vehicle. Like most people, I shopped. I walked in one day and talked with Harry Negich. A few months ago I was ready to trade in my Xterra for a newer vehicle. Like most people, I shopped. I walked in one day and talked with Harry Negich. He was kind and patient in answering my questions. But at the time, I was not ready to buy. When I returned to the dealership, Harry was out of town so I worked with Marc Marcomeni. Everything about the experience was great. Mr. Marcomeni stayed with me throughout the process and spent time going over the features of my new car and making sure I was more than satisfied with my new purchase. The employees at Nissan of Chesapeake truly care about their customers. I received follow up messages from both Mr. Negich and Mr. Marcomeni making sure I was happy with my new car. This kind of customer service is a reflection of good leadership from Mr. Banister. This is the second time I have bought a car from this dealership. I tell all my friends about Nissan of Chesapeake. More

Superior Service from an A+ Dealership The BEST dealership in the Hampton Roads area bar none. Superior service rendered from Jay (Service Manager), Alex (Internet Sales Manager), Pat and B The BEST dealership in the Hampton Roads area bar none. Superior service rendered from Jay (Service Manager), Alex (Internet Sales Manager), Pat and Brandon (GTR techs). You simply cannot go wrong with these guys and I plan on continuing my business exclusively with them. A+++++ More

Excellent and Efficient Service with Mr. Sample I recently bought a Nissan Murano from Carlton Sample at Nissan of Chesapeake. Mr. Sample exemplified excellent customer service which consisted of t I recently bought a Nissan Murano from Carlton Sample at Nissan of Chesapeake. Mr. Sample exemplified excellent customer service which consisted of truly understanding my buying needs and making the purchasing process easy and painless. Mr. Sample was able to facilitate a great deal for the vehicle that I purchased as well as making the purchasing process complete in a time period that did not consume my day. I will be buying my next vehicle from Nissan of Chesapeake and would welcome others to do the same. Even though I live out of state, the wonderful service that I received from Mr. Sample and Nissan of Chesapeake makes the long trip worth it when it comes to purchasing the vehicle. Mr. Sample is a trustworthy, friendly and empathetic sales consultant. He is easy to work with and always puts the customer first. More

Ms.Williams Really enjoyed my purchase and very satisfied with my payment...my first new car..Tonya made me feel like I was making a decision I could live with..s Really enjoyed my purchase and very satisfied with my payment...my first new car..Tonya made me feel like I was making a decision I could live with..she was friendly and easy to talk with.. More

FANTASTIC DEALERSHIP This the most efficient dealership anywhere. We have been Nissan owners for many years. Each department have been exceptional. The Sales team m This the most efficient dealership anywhere. We have been Nissan owners for many years. Each department have been exceptional. The Sales team make it very easy and comfortable to purchase your vehicle and are very professional. The Service Department is the best anywhere, they take a lot of pride in their work to make sure you happy. There is no where else I would do business with regarding my vehicles. More

Only dealership I will go to for service! I recently bought a 2010 GTR out of state and my first thought was where I was going to have it serviced and who was I going to trust with my vehicle. I recently bought a 2010 GTR out of state and my first thought was where I was going to have it serviced and who was I going to trust with my vehicle. Long story short, Nissan of Chesapeake. Randy Long, specifically, earned my trust and business from the first experience I had with him. He has been the only person in the area that I have trusted with my car. Not only does he know what he is talking about, his professionalism, attention to detail, and overall courtesy and customer service is by far superior to anything I have experienced in the past. You can't go wrong with this dealership or any of the professionals there. More

Excellent Environment I enjoyed how friendly the staff was and how they courteous there were during my visit. I have had the best customer service experience at Nissan of C I enjoyed how friendly the staff was and how they courteous there were during my visit. I have had the best customer service experience at Nissan of Chesapeake.a More