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Banks Chevrolet Cadillac Buick GMC

Concord, NH

Overview
Reviews
Vehicles
4.8
1,526 Reviews
Call Dealership (800) 439-6262
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137 Manchester Street

Concord, NH

03301

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Showing 1,526 reviews

April 01, 2023

They got the car in quickly and work was done in a timely manner. They also washed the car for us. Everyone I spoke with and dealt with was very nice. More

by michiganvtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come see us again soon!

Helpful
April 01, 2023

Excellent service! The service department quickly identified and resolved my issue! It was a great experience. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
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Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the glowing review, Brian! We do very much aim to have a warm and friendly environment here at Banks Chevrolet-Cadillac - we're glad you appreciate that. We're looking forward to your next visit!

Helpful
April 01, 2023

If you wasn’t professional service there is no better place than banks. Within hours we drove away with an amazing SUV. We could not have been treated any better! Highly recommended! More

by Barblovett18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dratch
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Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for letting us know about your experience! Customer service will always be one of the Banks Chevrolet-Cadillac team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

Helpful
March 31, 2023

This was the first time visiting this dealership. My wife and I were very pleased as to just how big this place was. We were looking for a 2023 Equinox RS in blue glow. Just our luck they had one al More

by Woolie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmine
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Mar 31, 2023 -

Woolie responded

Sounds good to me.

Helpful
March 30, 2023

Not the best , not the worst . I like their service department but the car wash guys are not good More

by jsanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your experience with us. We are disappointed to hear that you were not 100% satisfied with your service visit. If you would like to discuss your concerns further, please call us at (844) 827-2977 and ask to speak to a manager. Thank you again for your feedback and we look forward to hearing from you.

Helpful
March 30, 2023

Banks made buying truck easy &pleasant. BONUS*accompanying services provided w/smiles! I Highly recommend! More

by Heatherevalani
Recommend Dealer
Yes
Employees Worked With
Andy Thornton
Report | Print
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for truck shopping with us, Heather! We're so glad to hear that you received 5-star customer care during the sales process here, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

Helpful
March 29, 2023

I recently brought my vehicle in for an oil change. The staff was very friendly, their waiting room is very comfortable and they even have a cafeteria area. I was out in about 2 hours (you cannot mak More

by telegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! Feel free to stop back in if there's ever anything else you need from us!

Helpful
March 29, 2023

This was the easiest car purchase ever. It was a great experience, everyone was very friendly and we were in and out in just a few hours. I definitely recommend Banks in Concord NH! More

by dmorgan73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Dumont
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Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for. Thank you for trusting us with this process!

Helpful
March 29, 2023

was as easy as 1-2-3 drive in, give your name and reason your there and drive out. This was for a recall on headlights. More

by nanashiek
Recommend Dealer
Yes
Employees Worked With
not sure who worked on my car
Report | Print
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing us for your service needs and we hope to work with you again next time.

Helpful 1
March 27, 2023

It was a great experience and my sales person was very helpful and knowledgeable. Will definitely buy a vehicle from here again. More

by Richardsonrocko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna McNeil
Report | Print
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to provide this valuable feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us for any future vehicle questions or services.

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