
Baron BMW
Merriam, KS
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Arrived at the dealership about 10 mins early. Was greeted, checked in, by Blake. Very friendly, and professional. Explained the services, and charges. Was in and out in less than 90 minutes. Very Was greeted, checked in, by Blake. Very friendly, and professional. Explained the services, and charges. Was in and out in less than 90 minutes. Very pleased. More
My car was there a week. I got no updates. My calls were never returned. I drove to pick it up without knowing if anything was done to fix it and I was told they started a I got no updates. My calls were never returned. I drove to pick it up without knowing if anything was done to fix it and I was told they started and drove it to try and duplicate the problem. I can see on the BMW app that there were no trips taken the week they had the car. I was told they couldn’t duplicate the problem and if it occurred again I should bring it back. The problem occurred again the first time I started it after I picked it up. More
E eryone from the receptionist to the person who taught how to set up the apps was extremely courteous and professional. A first class dealership that puts customer satisfaction and service high on their how to set up the apps was extremely courteous and professional. A first class dealership that puts customer satisfaction and service high on their list. We'll done and thank you. More
It is rare for me to write a review, but with the excellent service I received at Baron BMW it would be unfair if I didn’t recognize the care that was provided to me by Clinton Wong. When I explaine excellent service I received at Baron BMW it would be unfair if I didn’t recognize the care that was provided to me by Clinton Wong. When I explained that I needed to meet a guest lecturer at the airport the following day, Clinton told me honestly that he couldn’t guarantee that the work would be completed, but that he would keep me advised of the progress and do his best to get me on the road. I received a phone call at 7:30 am the next day. The car was serviced and cleaned shortly after noon. I had time to make it to the airport. Thank you, Clinton. More
I took an older model car in for some maintenance because it wasn’t running. The team was very professional, and made sure that the problem was worked out in a timely manner. I would recommend them to anyone it wasn’t running. The team was very professional, and made sure that the problem was worked out in a timely manner. I would recommend them to anyone! Big thank you to Blake and the BMW maintenance team for getting me back on the road! More
Blake did a great job of walking me through what services that were needed and alerted me of other important maintenance that I needed. Blake also notified me of the cost of services so there were no surpris that were needed and alerted me of other important maintenance that I needed. Blake also notified me of the cost of services so there were no surprises when checking out. Great Service as always. More