
Baron BMW
Merriam, KS
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Really good support with Tim B! This is my very first car purchase in the US and it was the best experience ever. The service was professional and accurate. This is my very first car purchase in the US and it was the best experience ever. The service was professional and accurate. More
I was looking online for an X3 and Tim got my number reached out to drive down that weekend and purchased the vehicle. Help me find what I was looking for and set the car up before we left. reached out to drive down that weekend and purchased the vehicle. Help me find what I was looking for and set the car up before we left. More
I have been trying since September to obtain my title from Baron BMW for a car I purchased in August. They sent the original title but it was filled out incorrectly with the wrong address. I asked them from Baron BMW for a car I purchased in August. They sent the original title but it was filled out incorrectly with the wrong address. I asked them to send a duplicate. They lady who handles titles won’t even return my calls. It’s now December and I’m unable to title my car due to them. Not only that, they lied about the pre-existing damage that existed on the car. This was a used car, and so I expected them to be honest about existing damage. They informed me there was a small chip on the windshield. I asked them if it was a chip or crack… they said chip. I got there, and it was a 14” crack. This is a $5K windshield. A chip can easily be dealt with. A crack can’t. The gentleman who purchased my trade in informed me he had a similar experience. More
Ryan DeBrecht in service department was great to work with and very knowledgeable. Will work with him again in the near future to finish work needed. with and very knowledgeable. Will work with him again in the near future to finish work needed. More
The experience was great, very welcome, professional they make me feel like home, al definitely recommend too al my friends and families Baron BMW is the best make me feel like home, al definitely recommend too al my friends and families Baron BMW is the best More
My service person never answers the phone!! Frustrating!! Wouldn’t offer loaner car ! Not sympathetic at all . I am single with one car!! My car was there for almost 10 days .spent 3,000 Wouldn’t offer loaner car ! Not sympathetic at all . I am single with one car!! My car was there for almost 10 days .spent 3,000 More
I was impressed with how quickly I was greeted, how often I was updated on progress, and the clean/comfortable area I waited in. I was super impressed with the counter gal, Chelsea. She was perky, helpful, f I was updated on progress, and the clean/comfortable area I waited in. I was super impressed with the counter gal, Chelsea. She was perky, helpful, friendly, and made me laugh several times during my visit. Most importantly, she helped me w setting up my Bluetooth. Thank you bunches, Chelsea. More
Everyone was extremely knowledgeable and eager to please. They answered all my questions and helped me through the process. I might also note that they were clean cut, dressed well and well groomed. The whol They answered all my questions and helped me through the process. I might also note that they were clean cut, dressed well and well groomed. The whole process was enjoyable. More