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Baron BMW

Merriam, KS

4.6
1,572 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,572 reviews

May 03, 2024

The service staff is always friendly and helpful. Isabella was a fantastic service advisor and great advocate. I absolutely love their new video inspection of the vehicle. It provides confidence i More

by AcuraGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 01, 2024

The service staff was great. They’re very kind professional, And attentive to my needs. And yet they treat me as if I’m family or their best friend.. They may may feel very comfo More

by sgichief82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 04, 2024 -

Baron BMW responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

My experience at Barron BMW was excellent. My sales associate, Dante Dawson was incredibly helpful, patient, professional, and I did not feel pressured. This was very much a different experien More

by Hjhsmith96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson
May 04, 2024 -

Baron BMW responded

It's fantastic to hear about your excellent experience at Baron BMW and with Dante! We're glad that Dante provided you with such exceptional service, making your transition from gas to electric smooth and enjoyable. We're here to assist you and ensure you have a great experience with your new vehicle!

April 29, 2024

John was very helpful during sales process! He has also been very helpful with questions following the sale. More

by dricklay65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Naegele
May 02, 2024 -

Baron BMW responded

Congratulations on your new vehicle! We are thrilled that John provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 26, 2024

I recently had the pleasure of visiting Baron BMW's service department for an oil change, and I couldn't be more impressed. From the moment I arrived, the service manager, Joe, set the tone with a warm More

by walind1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner and Manager Joe
Apr 30, 2024 -

Baron BMW responded

It sounds like you had a fantastic experience at Baron BMW's service department! Joe and Tanner's professionalism and dedication to customer satisfaction are truly commendable. Thank you for sharing your positive feedback, and we appreciate your recommendation. We're here to ensure your satisfaction and provide excellent service every time!

April 24, 2024

Nice environment. Luke Johnson, my Service Advisor is definitely knowledgeable and kind with excellent customer service. More

by Lmotley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Apr 27, 2024 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Luke provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

The professionalism was wonderful . We will definitely be sending referrals. Thanks for the great experience. More

by Ddwallace1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson
Apr 24, 2024 -

Baron BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Like was great as usual! He explained everything very well. The service was quick and on time. Thank you. More

by Tskilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 24, 2024 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Luke provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 20, 2024

Great service representative Ryan A. He was professional, knowledgeable and very friendly. The service was timely and our X3 was returned clean with all maintenance items completed wi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Apr 24, 2024 -

Baron BMW responded

That's fantastic to hear about your positive experience with Ryan! We're glad he provided you with professional and knowledgeable service while also being friendly. It's great that you found the service timely and the X3 returned clean with all maintenance completed without any pressure tactics. We look forward to assisting you with the brake upgrades later this year.

April 19, 2024

I didn’t find the sales team at this dealership to be very responsive as several texts and emails went unanswered. Kind of weird to feel like I was chasing them to buy a vehicle, so I bought a car elsewh More

by drcox33 - Baron BMW
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Do not recall
Apr 20, 2024 -

Baron BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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