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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,994 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,994 reviews

November 26, 2025

The people in charge of checkout were not attentive with me as a customer. Few snacks, The coffee from the coffee machine tasted bad. More

by Veronica Simonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only remember Clinton's name
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November 26, 2025

Sloppy, lazy, terrible customer service. Twice I have work done to my car that was done half-way causing me to have to bring the car back for the work to get finished. I had a side mirror More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella
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November 24, 2025

Quick and simple! Everything was ready to go. Loved the eagerness to explain the technology and not just send me to learn on my own. Highly recommend. More

by christi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg and Joe
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Nov 26, 2025 -

Baron BMW responded

Hi Christi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 22, 2025

I was able to quickly get an appointment and customer service was excellent. They had the tire on hand and I was out within 2 hours More

by amyfrye18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wichman
Report | Print
Nov 24, 2025 -

Baron BMW responded

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 22, 2025

Steven was service agent was excellent and kept us informed of progress. Our Salesman, Dante Dawson was very patient and knowledgeable & are thrilled with our purchase More

by fweber23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Dawson & Steven (service)
Report | Print
Nov 23, 2025 -

Baron BMW responded

We are thrilled to hear that you had an excellent experience with our team, Steven and Dante. Their dedication to keeping you informed and providing knowledgeable service is what we strive for. Thank you for choosing us for your purchase!

November 21, 2025

Great service, friendly advisor, and they even came to pick me up after IKEA shopping. More

by Oldhse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew S.
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Nov 23, 2025 -

Baron BMW responded

Thank you so much for your glowing review! We pride ourselves on providing exceptional service and it's wonderful to hear that our team and pick-up service made your experience even better.

November 20, 2025

Clinton was my service advisor. Have two BMW’s and he’s been my advisor for years, and is fantastic. Trustworthy, straightforward, does great work and top notch at communication/upd More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Report | Print
Nov 21, 2025 -

Baron BMW responded

Hello Brandon, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We hope to be of service to you again in the future. Best wishes, Baron BMW

November 19, 2025

My service advisor was very helpful and willing to fo what ever it took to help me get my car back on the road with a smile on my face. More

by cyruseli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, was very knowledgeable and helful
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Nov 20, 2025 -

Baron BMW responded

Hi Cyruseli, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2025

The sales team and the finance team were phenomenal! They made sure that I got to drive home in the car that I wanted! Thank you Baron BMW! More

by awright8514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson, Jessi in Finance
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Nov 16, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2025

It was a difficult Problem but they came through and took care of it. Good Job More

by Billy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hartigan , Matthew Sonsthagen,
Report | Print
Nov 15, 2025 -

Baron BMW responded

Hi Billy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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