Baron BMW

I am disappointed in the level of service in the service department. Although my service rep, Clinton, was very kind, I was disappointed how my first service appointment with BMW went. I had damaged a t department. Although my service rep, Clinton, was very kind, I was disappointed how my first service appointment with BMW went. I had damaged a tire and needed it replaced as I was leaving town. I left my car for nearly a week at the dealership. When I returned, the repair had not been completed due to lack of communication. It was simply putting a new tire on. Also, when I arrived to pick up the car, I was told that it was being cleaned up and they would bring it out. Upon delivery of my vehicle, they did not wash it or clean it up. It had been out in the rain all week. It looked terrible. As someone who washes their car regularly and keeps it garaged, I was disappointed that BMW would bring a car to a customer like this. I am a previous Lexus owner and loved their high quality service. I expected the same from Baron BMW, however, that is not the case. Again, my service advisor was kind, but the overall level of service was lacking. More

I called the week before to get an appointment for an oil change and to get my recall fixed on my car. The lady, II called the week before to get an appointment for an oil change and to get my recall fixed o change and to get my recall fixed on my car. The lady, II called the week before to get an appointment for an oil change and to get my recall fixed on my car. The lady, I spoke to said the recall was not available yet. When I got to my appointment my service person Matthew told me the part had to be ordered and it took two days. Which she would’ve had two days to order the part and I could’ve had my oil change done and the recall done at the same time which would’ve been ideal. More

They are precise and very reasonable price Clean very, very friendly Location is very convenient Next to Enterprise rental car place very friendly Location is very convenient Next to Enterprise rental car place More

I couldn’t be more pleased with Matt at Baron BMW. He was so helpful, kind and professional and this is why I always bring my X3 there for all work. He was so helpful, kind and professional and this is why I always bring my X3 there for all work. More

Always a pleasure visiting the dealership to service our beautiful cars. Thank you for helping us keep them in premium working order. It’s appreciated. beautiful cars. Thank you for helping us keep them in premium working order. It’s appreciated. More

Simply top shelf. Professional, every detail addressed, responded quickly to my questions. I had not been in this dealership in 30 years and felt right at home! Professional, every detail addressed, responded quickly to my questions. I had not been in this dealership in 30 years and felt right at home! More

Very poor communication from the service department. Also they were more concerned with selling me new tires (current tires only have 10,000 miles on them), new battery and spark plugs than doing the wa Also they were more concerned with selling me new tires (current tires only have 10,000 miles on them), new battery and spark plugs than doing the warranty work. More

My wife and I purchased a new 2026 BMW X5 from Baron BMW. The overall experience was excellent! Our sales rep was Giuseppe Baldin. He did a great job demonstrating all of the high tech features on the X5. The overall experience was excellent! Our sales rep was Giuseppe Baldin. He did a great job demonstrating all of the high tech features on the X5. Baron didn't have inventory in stock with the options that we wanted, but they located one at another dealer and had it within only a few days. We are very satisfied!!! More

Chelsea did a great job guiding my wife and I through the purchase of our used car. purchase of our used car. More