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Baron BMW

Merriam, KS

4.6
2,033 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,033 reviews

January 19, 2026

Our service guy Andrew is the absolute best. He’s honest professional and very knowledgeable in his area expertise. He’s took really good care of my grand daughter and kept his word on her first More

by swopeparkway53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 20, 2026 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass your comments to Andrew here at Baron BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2026

I want thank Nick the Sales manager and Ruth the sales person for their customer service !!5 star treatment More

by fafarisa123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick,Ruth
Jan 20, 2026 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Until the next time we meet, take care!

January 15, 2026

Matthew was very helpful and attentive for my service that was needed for my BMW More

by rscastillo2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 16, 2026 -

Baron BMW responded

Hi, we're happy you found Matthew to be so supportive during your experience here at Baron BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

The ease of setting up an appointment online or through customer service.Virginia Mitchell,our service advisor help us and did a great job in communicating and explaining to us what service to be done on More

by ethelmijares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Jan 15, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 12, 2026

I get all of my bmw service done here. The service writers and techs are all top notch. They do a great job of explaining the issues and working with me to find the best path forward. Work More

by haydenhager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Mitchell, Brian
Jan 14, 2026 -

Baron BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well More

by jcnickell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia, Steven
Jan 11, 2026 -

Baron BMW responded

Hello, we really appreciate your positive review! We hope you have a great day!

January 07, 2026

I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car. More

by KZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Jan 08, 2026 -

Baron BMW responded

Hi, thanks for your praise and kind comments about Isabella. Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

Clean and comfortable waiting lounge area. Staff was very good about keeping us informed of the status of the work being done. We were offered refreshments and uber transportation while we w More

by Zena3691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia, Matt
Jan 08, 2026 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 05, 2026

My service advisor was friendly and informative. My vehicle service was also completed in a timely manner. More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Jan 07, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2026

Always a pleasure to work with Baron BMW, have been a customer of theirs for over 20 years. Fantastic customer service, highly recommend More

by Torgotronic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Naegele, Reggie Murray
Jan 05, 2026 -

Baron BMW responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

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