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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,846 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,846 reviews

June 01, 2025

Great mechanics who take time to explain things. Barons phone system is a nightmare. I could not get through to my service rep for updates and questions. He’s new and his phone was not set up correc More

by Alicet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Scaletti,Stephen Caldwell
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June 01, 2025

Customer service is not what it used to be. be at Baron. I was very disappointed. I had to make three phone calls to learn the status of my car. I have purchased two cars from Baron but when my More

by Laura Busby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Virginia and Stephen and another young man that was very apologetic.
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May 31, 2025

Everyone I come into contact with while having my car serviced is friendly and helpful. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Robert, Guisseppe
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May 31, 2025

I really enjoy this dealership because the service center has very helpful employees and they get you in and out very quickly. They always work with me to make sure my car is well taken care of and working w More

by Joe Epperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Scaletty, Matthew
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Jun 01, 2025 -

Baron BMW responded

Hello Joe, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 30, 2025

Friendly staff that will always get you taken care of…. I’ve been there several times and they always do a great job. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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May 30, 2025 -

Baron BMW responded

Hello Josh, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Excellent dealership great salesman Santiago. Love the car, drives great. Good deal on my trade. More

by rogermkellermeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
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Jun 02, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We hope you have a great day!

May 29, 2025

The Service Rep I had was great. He worked with me on my tire warranty and got my tire fixed. More

by moses.muro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 30, 2025 -

Baron BMW responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Nice service, clear information very happy with the service today, lift service took me home and pick me up when car was done More

by dorianag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 28, 2025 -

Baron BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 23, 2025

Joshua Thomas helped me pick out my dream car and got me a great price on it! The car buying process has never been easier. More

by slm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
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May 25, 2025 -

Baron BMW responded

Hello, we're happy you found Joshua to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

knowledgeable, friendly, professional, and respectful team who made the entire process, smooth and exciting all the way through and past delivery More

by tidbit-vixen.9n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
santiago sanchez
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May 24, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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