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Baron BMW

Merriam, KS

4.6
1,829 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,829 reviews

November 30, 2020

Everything went according to plan seat and mirror had to be readjusted. People were friendly with no hassles. Would likely recommend thank you very m More

by Mugsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 08, 2021 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words!

November 30, 2020

Jason Danley continues to exceed my expectations as Service Advisor for our BMW 750. We have owned many Porsche, Mercedes and BMWs around the country but he’s the best. More

by Phil Lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jan 08, 2021 -

Baron BMW responded

Thank you for your kind words for Jason, we appreciate it!

November 29, 2020

The customer service had been amazing!! My salesman, Matthew has been wonderful as well! I was treated amazing from sales, finance, and service. Highly recommended More

by rachel.laughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole, Matthew
Jan 08, 2021 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words for Matthew!

November 28, 2020

Our experience with Scott Keller was positive from initial phone contact through negotiations to delivery of our BMW 530i. Timelines were met and car was extremely well detailed when we picked it up. More

by BobGleason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keller
November 28, 2020

Scott made this process so easy. He was very friendly, helpful, quick respond and explain everything. Process was safe and stress free. Highly recommend Baron. More

by Brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keller and Ben Jones
November 28, 2020

I worked with Ryan in the Service department to put new tires on my SUV and a few other maintenance items. He exceeded my expectations. More

by JMSGKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Jan 08, 2021 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words for Ryan!

November 27, 2020

Joe was great.. very helpful, professional and he made this process very easy.. I will always do business with Baron BMW.. Thank you Joe and thank you Baron !! More

by Julinda Callo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
November 25, 2020

Dealerships service was great until the purchase was agreed upon and I paid the deposit to reserve the vehicle. Once that happened there was little response to my financial institution to get the purcha More

by Zcbiermann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh and Ben
Dec 19, 2020 -

Baron BMW responded

Thank you for your review. I apologize we gave the perception we were not in contact with the credit union in Texas. However, that is not the case. I assure you we are not in the habit of delaying payment for these vehicles. We do like to get paid as quickly as possible. The quicker we get your credit union to pay, the quicker we stop paying interest on the vehicle. I apologize we made you feel otherwise. Thank you for letting me know so I can address this with my team. Thank you, Clay Shafer General Manager

November 24, 2020

Excellent service at Baron BMW. They know how to treat a customer well. I Always get a service appointment that is convenient for our schedule. The surprise sale price for the oil change was excellent and u More

by Jeria.ch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Tenanty
November 23, 2020

Matt was great at addressing any concerns and was honest about every car that we looked at. Was never pushy and had great follow up. Bought after 2 visits. More

by Alisonmelton1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt cole
Jan 15, 2021 -

Baron BMW responded

Thank you Alison for your kind words for Matt! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!

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