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Baron BMW

Merriam, KS

4.6
1,829 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,829 reviews

November 21, 2020

Great service and great attention from Randy.we will come back again. Thank you for detailed work. We have two BM Ws and used your service since 2009. More

by Murray.blackwelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 21, 2020 -

Baron BMW responded

Thank you Murray for your kind words for Randy! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

November 21, 2020

Great all around experience. Streamlined from drop off to pick up. Never have to worry when I bring my car in. I love their thorough inspections! More

by Benje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Travis
Jan 15, 2021 -

Baron BMW responded

Thank you Benje for the positive review. We're glad that you had a great all-around experience with your recent service visit. We look forward to your business with us again!

November 21, 2020

I always get 5 star service from Barons. Especially Joe was kind, friendly and did explain all in detail about the service that needed. He is a great person and Baron is lucky to have him More

by Irfan BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Jan 15, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We are thrilled that he provided you with a 5-star, friendly service visit. We look forward to your business with us again!

November 20, 2020

Very pleased with my experience. Matt the salesman Dennis superb job of allowing me to explore all options available to me and treated me with at most respect which was truly appreciated and very professiona More

by jlouderbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words about Matt and Dennis! We thank you for your business and look forward to your next visit!

Nov 20, 2020 -

jlouderbaugh responded

Matt was awesome to work with

November 20, 2020

At Baron BMW excellent service was provided. The sales person was knowledgeable and courteous. The very experience of buying a CPO car from them was good. Thank you, guys More

by yur.lag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante, Matthew
Nov 21, 2020 -

Baron BMW responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

November 19, 2020

Joe Tenanty provided outstanding service and support. His knowledge of BMW, specifically the X5, help me make the best decision on replacement tires. Service was on time as promised. Thank you Joe. More

by Big D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenante
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words about Joe! We are very happy to hear that we were able to provide you with an enjoyable service experience!

November 19, 2020

Great experience! I was given a 15% coupon for being a veteran. I was also allowed to borrow a new BMW loaner car while my vehicle was being repaired. Ryan Debrecht was assigned as my service representati More

by Toast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 18, 2020

Service was great. Quick and efficient. They cleaned my car nicely. Joe Tenanty is an excellent Service Advisor. I highly recommend going there for service. More

by wgkcmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

November 18, 2020

Appreciate Randy’s attention to detail and customer service. Makes it easy and enjoy the interaction. Standard service completed, will come back for my next service More

by ChadM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words about Randy! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 18, 2020

Ryan was excellent communicating and keeping me up to date. However there was a miscommunication with the insurance company which created a delay on me getting my car. Still I would recommend to work wit More

by Jrrdds4320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words about Ryan! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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