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Baron BMW

Merriam, KS

4.6
1,829 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,829 reviews

November 17, 2020

A GREAT experience with Baron Service team. Drove past my dealer in NWA to Kansas City - saved $$$ on new tires and other maintenance. Isaac and Joe scheduled my appointment ahead of time, reserved needed More

by BMWowner4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Nichols, Joe Tenanty
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words about Isaac and Joe! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

November 17, 2020

John and Benjamin were great. We are happy with my purchase. John was so kind to teach us all of the features and Benjamin was very transparent when it came to warranty services offered. It aligned wi More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Benjamin
Nov 20, 2020 -

Baron BMW responded

Thank you, Leslie, for your kind words about John and Benjamin! We thank you for your business and look forward to your next visit!

November 17, 2020

Great service, advice for new tires coming into winter was spot on. Car was delivered on time & clean. Suggestion to get a loaner car was helpful. Thx More

by cwooten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

November 16, 2020

Loyal customer for 20 years. Excellent customer service, timely service, dropped off the car in less than 10 minutes. They bend backwards to accommodate your request, couldn’t be happier! More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg, Ben, Joe, Kelly
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your continued business and look forward to your next visit!

November 16, 2020

Great sense of urgency! But still took the right amount of time to explain details of the work. Online/app scheduling a big plus, as well as text messages through the process. More

by Dude Abides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 20, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 15, 2020

Most recent appointment went really well. Done sooner than anticipated and less expensive as well. Very happy with the service manager assigned to me (Travis). More

by abostian15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 15, 2020

Baron always does quality work with great attention to detail. They’re friendly and quick. They just cost too much. Travis was very helpful to me. More

by 55cadi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 14, 2020

Fast reliable and dependableReasonable responsible Fast reliable and dependable Reasonable responsible friendly helpful Oil change and filter change yearly maintenance service Nice clean area waitin More

by Shailesh45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

November 14, 2020

Thanks to the service department of Baron BMW for providing transportation and performing service work on my car. They were able to replace the the brakes/rotors plus provide a solution to an unusual More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 20, 2020 -

Baron BMW responded

Thank you, Alan, for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

November 14, 2020

Everything was good. Had a new service guy Randy. He kept me informed. The work was performed in on day and the price was great. More

by debbief58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 20, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

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