
Baron BMW
Merriam, KS
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Needed new tires and brake fluid changed. As always, professional service, great pricing and took the time to explain the process. Even provided a loaner car while mine was getting upgraded. I was pleas professional service, great pricing and took the time to explain the process. Even provided a loaner car while mine was getting upgraded. I was pleasantly surprised to learn the tires also had a $100 rebate! More
Travis listened, helped me through checking in, let me know about a paint chip the technician found, & graciously help finish the the appointment without anxiety. know about a paint chip the technician found, & graciously help finish the the appointment without anxiety. More
Because of the nice young man whom valeted my car, knowledgeable mechanics whom performed my service, the nice team of young men whom detailed my car and my Service Advisor Randy, I had a wonderful ex knowledgeable mechanics whom performed my service, the nice team of young men whom detailed my car and my Service Advisor Randy, I had a wonderful experience. It truly was a team effort. Every person involved on every level was very important in my experience today. Thank You. Teresa Reid. More
I hate to do say this, but I expected a better service from BMW. My brand new bmw x4 M40i was towed for a tire placement, that for some reason is not covered underwarraty, although most tires are if you b from BMW. My brand new bmw x4 M40i was towed for a tire placement, that for some reason is not covered underwarraty, although most tires are if you buy a new set or when purchasing a new vehicle.The tire wasn't replaced until 10 days after, I asked for a loaner and they said they'll get back to me but they never did. More
Great service. Easy to schedule. They kept me updated throughout the process. Quick and easy to pick up and pay. I will continue to use them for all my service needs. throughout the process. Quick and easy to pick up and pay. I will continue to use them for all my service needs. More
Good service and friendly employees. Wait was semi reasonable. Nice clean and comfortable area to wait in. I have nothing else to comment on. Goodbye. reasonable. Nice clean and comfortable area to wait in. I have nothing else to comment on. Goodbye. More
JP was amazing! He took his time explaining my results of my service visit. He even went the extra mile to educate me on my BMW. I have owned my own business and he would definitely be a valued employee! my service visit. He even went the extra mile to educate me on my BMW. I have owned my own business and he would definitely be a valued employee! More
First time BMW owner. Extremely impressed with the service. The service department communicated every action, and made excellent recommendations. Ryan (vehicle service) was simply outstanding! service. The service department communicated every action, and made excellent recommendations. Ryan (vehicle service) was simply outstanding! More
Scheduled an oil change, found out other maintenance was required, filters, spark plugs for a total of $942. Quite a surprise. But service was good. required, filters, spark plugs for a total of $942. Quite a surprise. But service was good. More
We have never had a better experience than we did at Baron. We came in late, our sales person stayed late to take care of us and the finance person was amazing! No hassle and they got us the deal we n Baron. We came in late, our sales person stayed late to take care of us and the finance person was amazing! No hassle and they got us the deal we needed. We were very well taken care of and left with our new car same night! More