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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

October 30, 2020

Baron BMW was wonderful to work with in buying our new car. Friendly and helpful all around. Would definitely consider buying more cars from Baron BMW in the future More

by velourlounge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

October 30, 2020

As always, excellent service. Very knowledgeable and friendly. Thanks to Joe Tenanty for taking care of me during my recent visit. Kudos to Joe for his professional and friendly approach. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Joe! We are thrilled that he provided you with an excellent, knowledgeable, and friendly service visit. We look forward to your business with us again!

October 30, 2020

Baron goes the extra mile for their customers. They are friendly, efficient, and knowledgeable. Service is always quick and honest. I wouldn’t buy a car anywhere else More

by Satisfied Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a friendly and efficient service visit! We thank you for your business and look forward to your next visit!

October 30, 2020

I recently had my car in for service, and everything was excellent. If you need service on your BMW, I’d definitely recommend Baron. Ask for Travis Davidson. More

by klginop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with an excellent service visit. We look forward to your business with us again!

October 29, 2020

My assigned tech supervisor met me as I pulled up and walked me through the entire process. He had his mask on and stressed safety More

by John Sedler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan albrecht
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

October 29, 2020

Recently, I had several aspects that needed to be addressed on my son’s car. I was very appreciative of the service manager and General managers care and concern to make matters right. Very satisfi More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Nichols
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit for your son's car! We thank you for your business and look forward to your next visit!

October 29, 2020

Unprofessional........ even when i called to talk to manger he sounded so lazy and just didn't care about nothing i was talking about will not be returning ever More

by lendellmcelroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
Nov 16, 2020 -

Baron BMW responded

Thank you for your feedback about your service experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

Nov 16, 2020 -

lendellmcelroy responded

Already contacted him he didn't really seem to care so I'm honestly over it good day

October 28, 2020

Great service, accommodated me well in my process in purchasing my car. The car was filled with gas and I got a great discount on the maintenance for my car. More

by Isaiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Dawson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 28, 2020

Excellent service. Travis was very courteous and explained everything that my BMW needed. The service to my vehicle was completed in the time I was told it would be. More

by dinojagnos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with a courteous and excellent service visit. We look forward to your business with us again!

October 27, 2020

Great service. Best BMW dealership in Kansas City. Service completed on time and car always is washed and cleaned when picked up. 10 out of 10 More

by alilotia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

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