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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

October 27, 2020

Worst fear... found an issue after the purchase and was told to deal with it. Sucks because as the buyer I’m stuck with $500+ tab after $40,000 purchase. More

by Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
Nov 16, 2020 -

Baron BMW responded

Thank you for your feedback about your experience purchasing with us and the service issues, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

October 27, 2020

I am always treated fairly at Baron.Everything is I am always treated fairly at Baron. Everything is explained clearly and no games. This is my third car bought at the dealership and won’t be the la More

by stuartstern2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzie zaslavsky
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

October 27, 2020

George did a fantastic job. He is super knowledgeable!! He made the process of buying our new BMW painless. We would highly recommend George and Baron BMW. More

by Steve@mortgageproducersinc.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Abuhl
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for George! We are thrilled that he provided you with a fantastic and painless car buying experience. Congratulations on your new car!

October 26, 2020

This experienced car buyer was satisfied with the experience at Baron BMW. Car price negotiation is never really enjoyable, but the overall experience was very positive. George Abuhl was very pleasan More

by dlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wayne Abuhl
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for George! We are thrilled that he provided you with an enjoyable and pleasant car buying experience. Congratulations on your new car!

October 26, 2020

Travis and Robert were wonderful to work with! They were so helpful and friendly! It was a great experience!u look forward to working with them again! More

by Deuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Travis
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you Deuston for your kind words for Travis and Robert! We are thrilled that they prtovided you with a great service visit. We look forward to your business with us again!

October 26, 2020

Great communication and service. I felt well taken care of. There was a special circumstance and Ryan helped out a lot and really had my back. A+ More

by Jeffhargate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

Baron BMW responded

Thank you Jeff for your kind words for Ryan! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 26, 2020

My advisor was very great and friendly. I came late and they were able to get on my way home with my little on time. Great job More

by AD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy and the service manager.
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you AD for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!

October 26, 2020

Ryan is always courteous and genuine in assisting us with our service needs. They suggest upcoming maintenance, but don't ever push anything. We have always been happen with Baron, from the sales teams, to More

by jjoyce831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for the positive review. We're glad that you had a courteous and genuine experience with your recent service visit. We look forward to your business with us again!

October 26, 2020

I contacted Jason (my Service Advisor) about buying new tires for our X3. I felt he listened to what I wanted, and helped me ease. He even pointed out a ‘buy three & get one’ special if I made my purchase More

by millerrenee04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danroy
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Jason! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 24, 2020

Baron BMW has the best overall service of all BMW dealerships I’ve visited. Travis was very thorough in explaining the work needed on my vehicle, provided up front cost and was friendly and professio More

by Happiness09630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with the best service visit. We look forward to your business with us again!

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