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Baron BMW

Merriam, KS

4.6
1,859 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,859 reviews

November 05, 2020

I recently purchased a used car from Baron BMW and the service was top notch. Everyone I dealt with was helpful, efficient, and friendly! My salesman, Matthew, was patient and well informed and went the e More

by Aiken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cole & Ben Jones
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 05, 2020

It's always some kind of issue when I go here. Rarely leave happy. Just within this year they've jacked up the service prices. Will be finding somewhere else for my service appointments. More

by MPower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Remember
Nov 16, 2020 -

Baron BMW responded

Thank you for your feedback about your service experiences, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

November 04, 2020

Great customer service. The BMW team took great care of my car, provided efficient service, and even cleaned the outside for me. Will definitely use them for each needed service. More

by Nmarie2830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan D
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 03, 2020

I have been doing business here at baron bmw for a while but my last visit wasn’t so pleasant so today I had my fingers crossed .and it was a very pleasant experience ty Randy 👍🏽 More

by mgonzo54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 02, 2020

Professional service was provided from beginning to end. Brad Stewart my service advisor made my visit seamless .. initially I was scheduled for an oil change but was also advised of other services that nee More

by BMWX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stewart
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 02, 2020

Great customer service from getting me scheduled to greeting me when I arrived and throughout the visit. They quickly completed and checked everything. Very satisfied! More

by janiejosmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 02, 2020

I got my car back quickly. . My car was washed, and Jason was great! The dealership was clean with nice amenities. Free gifts in the parts department and fresh restroom. More

by Nicolegcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 02, 2020

Very good experience at Baron. I requested all my brake pads and rotors be replaced and they talked me out of replacing the rear pads and rotors since they were still very good. They saved me money and did More

by Blmitch5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 02, 2020

Ryan was great!!!!Dealership was easy to work with, Ryan was great!!!! Dealership was easy to work with, Business manager who’s name I can’t remember was also excellent and gave great advice about main More

by Jeremy Devore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 01, 2020

As always, excellent service, knowledgeable and attentive service specialists, Specialists and crew take the time to inform and discuss, allows customer to understand. Thank you! More

by two20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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